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TrulyHired
Apr 05, 2026
Contractor
Enrollment Representative - Universal
TrulyHired Remote (USA)
Job Description The Enrollment Representative, Universal, is a key member of our remote call/contact center team, focused on providing outstanding customer service to individuals navigating the application and enrollment processes for our public and private schools. This role involves supporting customers across multiple communication channels: primarily phone support. Enrolling families will rely on you to answer their questions, address their concerns, and assist them with one or more of our school products or services, including tuition costs, payment options, and available payment plans. In this role, you will routinely review account details, and guide families through the enrollment process with clarity, sensitivity, and professionalism. You will need to be comfortable navigating multiple computer systems while supporting family concerns, interpreting family accounts, and providing progressive updates throughout the enrollment process. Strong customer service skills...
TrulyHired
Mar 04, 2026
Contractor
Director of Tutoring Operations
TrulyHired Remote (USA)
Director of Tutoring Operations Department: Operations Position Type: Full-Time (12-Month Maternity Leave Contract) Reports To: VP, Literacy & Learning About Hoot Reading Hoot Reading is a leading online tutoring provider delivering 1:1, evidence-based literacy instruction with qualified teachers, at scale. Originally incubated through a research collaboration with Nokia Research Lab, Sesame Workshop (creators of Sesame Street), and the Joan Ganz Cooney Center, Hoot partners with K-12 school districts, educational organizations, and families across North America to transform children's lives through literacy. We are entering an important phase of growth and evolution and are looking for a strong operational leader who is excited to step into real ownership and help strengthen and scale our delivery model. The Opportunity This is a full-time maternity leave contract (anticipated 12 months), offering significant executive-level ownership and impact. This is not...
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