TrulyHired
Remote (USA)
Customer Service Representative - Contractor Fully Remote • Remote Worker - N/A • Customer Service Job Type Contract Description As a Customer Service Representative (Contractor), you'll serve as the first line of support for teachers, schools, and districts using Wayside Publishing's products. You'll respond to customer calls, chats, and emails, resolve support cases in Salesforce, and assist with order processing, including handling Purchase Orders and post-order issues. This role requires excellent communication skills, comfort working across multiple systems, and a customer-first mindset. This position is 40 hours per week (Monday through Friday), and the contractor role will end on 9/30/2026. Who We Are Wayside Publishing is a progressive developer of world language programs, resources, and materials for middle and high schools across the United States. We partner with educators to craft transformative texts and digital tools that engage students and foster...

