TrulyHired
Remote (United States)
Edtech.com's Summary Stride, Inc. is hiring an Enrollment Representative - Universal to provide exceptional customer service for individuals navigating the application and enrollment processes for public and private schools. The role requires managing high volumes of phone interactions, guiding families through enrollment, addressing concerns about tuition and payment options, and using multiple computer systems to update and support family accounts with empathy and professionalism. Highlights Manage high volumes of inbound and outbound calls to support enrollment assistance. Provide clear guidance on enrollment policies, procedures, and documentation requirements. Deliver comprehensive support for K12 learning systems and business applications. Maintain compliance with call handling, enrollment guidelines, and documentation standards. Use Salesforce CRM and other web-based applications for data entry and call management. Strong verbal and written communication skills...
