TrulyHired
Waterboro, ME
Job Description Customer & Technical Support Specialist Reports to: Director of Technology Job Goal To serve as the first-level support specialist for technical assistance, providing exceptional customer support to district staff and students. This role focuses on resolving software application issues, performing initial technical troubleshooting, managing the technical setup and configuration for onboarding and offboarding employees, and ensuring a seamless end-user experience across all technology platforms. Qualifications High School diploma or equivalent work experience. Experience providing exceptional customer support to individuals with varying levels of technical knowledge. Ability to communicate effectively (oral and written) and work cooperatively and collaboratively with staff, students, parents, and community. Experience or basic understanding of troubleshooting diverse software applications and web-based platforms, such as student...

