2 technology support technician jobs found

Job Description Start Date: Immediate Terms of Employment: Responsible To: Director of Network Technology Services and designee Location: District Level: Technology Level 2 Calendar: Year-Round (prorated based upon start date) Daily Schedule: 7:00 am - 3:30 pm Hours Per Day: 8 hours per day which includes a 15-minute paid break Unpaid Meal Break: 30-minutes Benefits: Eligible for medical benefits and paid leave. IMRF participation is required. Minimum Qualifications: High School Diploma or equivalent. Recommended associate degree or technical degree in Computer Science, Computer Programming, or related field preferred. Recommended professional certifications from Microsoft, Cisco, and Google. Relevant, hands-on experience repairing chromebooks, computers, and other devices. In-depth knowledge of Microsoft and Apple Operating Systems. In-depth knowledge of Microsoft Office and Google G-Suite. Certifications from Microsoft, Cisco, etc is...

Job Description Bernard Zell Anshe Emet Day School, located on the North Side of Chicago, is looking for A Systems Support Specialist's to support the school by providing first-level technology support and troubleshooting various systems, printers, and peripherals. The Systems Support Specialist will report to the Director of Technology. Essential Duties Provide Tier 1 and Tier 2 technical support for internal employees across various operating systems (macOS, Chrome, iOS) and applications (e.g., Google Workspace, EDU apps, etc.). Deploy, diagnose, troubleshoot, and resolve hardware (laptops, desktops, printers, mobile devices) and software issues in a timely manner. Manage the IT Help Desk system, including logging, tracking, and prioritizing support tickets to meet defined service-level agreements (SLAs). Escalate and assign tickets to other members of the IT department in the Helpdesk system. Perform user account management, including onboarding (setup...