3 technology support technician jobs found

Edtech.com's Summary Ascend Learning is hiring an AI Engineer to develop and implement AI-powered educational products using Generative AI and Machine Learning models. The role involves building, testing, and deploying scalable AI solutions while collaborating with cross-functional teams to translate user needs into impactful AI features. Highlights Develop and deploy distributed systems integrating Large Language Models and ML models into educational products Design and build Generative AI/ML systems within established architectures Collaborate with product teams to prototype and deliver AI-powered features rapidly Utilize AI-assisted development workflows and agentic coding tools to accelerate development Engage in code reviews and technical discussions to improve solution quality Work with cross-functional teams including data scientists, engineers, and product managers Manage project milestones and ensure timely delivery of AI solutions Maintain technical...

Edtech.com's Summary Ascend Learning is hiring a Solutions Consultant. The role involves educating clients about Ascend Learning's digital platforms, integrated assessment tools, and e-learning solutions to improve learner outcomes while building strong relationships with educational institutions and training centers. The consultant will lead product demonstrations, provide customer training, support internal documentation efforts, and collaborate with sales and product teams to enhance offerings based on client feedback. Highlights Lead digital product demonstrations and provide consultations to educators and faculty. Host webinars and advise on best practices for Public Safety Group product implementations. Develop technical documentation and deliver training sessions remotely or on-site. Collaborate with Sales, Marketing, and Product teams to refine products, provide technical support, and engage in industry events. Requires 5+ years in fire department or EMS/EMT with...

Edtech.com's Summary Ascend Learning is hiring a Senior Security Engineer to provide technical security leadership and manage security operations ensuring compliance with industry and regulatory standards. The role involves overseeing SOC operations, leading incident response, and collaborating across teams to enhance security processes and implement effective solutions. Highlights Lead security operations center (SOC) and act as liaison with managed security service providers (MSSPs). Manage daily SOC activities including alert triage, incident response, and resolution within SLAs. Provide expertise and recommendations for security strategies, tools, and technologies. Collaborate with internal teams and external partners to align security with business objectives. Implement and configure security tools and continuously improve SOC efficiency through automation and process enhancement. Required certifications: Incident Handler-focused certification such as GCIH....