8 jobs found

Operations Coordinator Operations Coordinator This position’s responsibilities include: Manage the reception area including answering phones, responding to general inquiries and greeting visitors. Manage inventory of office supplies including purchasing and restocking of office supplies and equipment. Retrieve, sort and distribute mail. Support Operations Manager to ensure that attendance is captured correctly. Work closely with the Operations Manager to ensure proper handling of accounts payable. Ensure smooth-running office operations and a comfortable, well-functioning work environment. This includes daily opening/closing procedures. Support the implementation of shared office policies that ensure office cleanliness of common areas. Oversee meeting spaces and set rooms up for meetings (ensure room is tidy, ensure technology is set up, etc). Managing student applications: Sort all completed applications; Notify students of recruitment timeline and collect application documents. Coordinate student transportation: Support students who need daily/monthly transportation by managing and providing bus passes or other resources. Secure all technology: Ensure programming staff have all resources and devices needed before each session; Lock up all laptops and tablets in their appropriate locations at the end of each day. Manage Food Service Partnerships and resources, including communication with vendors, food distribution to students. Provide Site Director and Operations Manager with support on special projects/administrative tasks, and other duties as assigned. Qualifications First and foremost, the Operations Coordinator must embrace College Track’s vision and mission for transforming low-income communities into places where college readiness and college graduation are the norms. Additionally, candidates must possess the following qualifications: Minimum HS diploma Results-driven; commitment to utilizing data to make informed decisions Exceptional organizational skills; keen attention to detail Strong interpersonal skills and collaborative, community-minded attitude Excellent communication skills (both written and oral) Unflappable self-starter with the ability to effectively manage a wide range of tasks and projects Strong learning orientation; readily receives and incorporates direct feedback Goal-oriented and strong commitment to reaching goals; dedication to helping students achieve their goal of a college degree High level of self-awareness, humility, and emotional intelligence Demonstrated ability to meet and maintain federal, state, local, and College Track guidelines Fluency in Spanish preferred To apply, email a cover letter and resume to Jamille Jones, Operations Manager, at [email protected]

Position Overview Site Directors are inspiring,\nvisionary, and highly relational leaders. Their expertise combines the capacity\nto engage and connect across a wide range of internal and external\nstakeholders, with the instincts, authenticity, and gravitas to gain their\ntrust and confidence. As practiced leaders, Site Directors drive results by\nholding and articulating an organization-wide vision, and tying it in a\nmeaningful way to the aspirations, realities, and desired outcomes of a local\nsite and community. They have a propensity for planning and managing competing\npriorities, and proven ability to marshal team members and resources and\ndevelop productive partnerships. They are equally adept at vision setting,\noperations, finance, and coaching. Site Directors are conduits to the national\norganization, carrying knowledge, tools, messages, mandates, and insights\nacross channels, promoting mutual understanding and cohesion. While the Site\nDirector role differs some by site and situation, its inhabitants are\nuniversally tenacious, agile, and adaptable, with unshakeable resolve and\nrelentless commitment to strong student outcomes. Primary Responsibilities Include: Site Vision and Culture: Set a powerful vision for student achievement. Inspire the commitment and collaboration of others towards the shared vision, and ensure the alignment of all decisions with that vision. Build a strong and enduring site culture based on mission, vision, and organizational values. Staff Management: Recruit, lead, manage, and develop a site team of full-time and part-time employees (paid and volunteer) to ensure the overall success of students. Build a collaborative, cross-functional team of individuals committed to achieving excellence and meeting site and organizational goals. Establish role clarity and shared expectations about distribution of responsibilities, prioritizing based on student, site, and organizational needs. General Site Management: Identify and support site specific needs related to location or site type (start-up, established, transitioning). Develop and execute site-responsive plans that allow site to achieve desired goals and outcomes for students. Student Recruitment and Enrollment: Build relationships with partner middle schools/high schools to ensure a robust applicant pool representative of College Track's mission and reflective of organizational goals. Develop strategic plan for recruitment and selection process, and set benchmarks. Lead the application collection, selection, and communication process. Develop a contingency plan to backfill enrollees. Family Engagement: Develop strategy and create the conditions for authentic family engagement by team members. Support team to build deep trust and cultivate productive partnerships with families to maximize student achievement. Individual Student Planning and Monitoring: Work with site staff to assess student data continuously, manage student dismissal and discipline and ensure that at least 90% of students matriculate to a four-year college and 70% graduate from college within six years despite obstacles. School and Community Partnerships: Develop and formalize partnerships with organizations and partner schools on behalf of the site. Manage relationships and collaborate with key stakeholders of partner schools on student recruitment and intervention efforts. Together with the regional team, steward partnerships with community based organizations, local colleges, corporations, individuals, and districts, that result in additional resources for our students and improvements to our program model. Be abreast and active in emerging trends and practices within the high school, college, and community landscape. Fiscal Management, Fundraising and Development: Develop and manage budget. Work in collaboration with the College Track development team, as the external leader of the site, to execute development activities that support long-term sustainability. Organization-wide Leadership: Participate as a member of the Regional Leadership and Strategy Teams, and liaise between site, regional, and national teams to support organizational cohesion. Team Leadership and Management: Manage and coach team on growth & development of key competencies to ensure team and individual success on individual goals & development. Highest Priority Competencies Vision: Co-creates a clear,\n inspiring vision. Invests others in it by helping them connect the vision\n to both daily work and long-term impact in a way that creates momentum and\n shared commitment to action. Build Teams: Cultivates\n talent and assembles strong teams. Assigns work in a way that maximizes an\n individual's assets and builds their leadership capabilities over time.\n Provides the right level of team support, tailored to the needs of\n individual team members. Set Goals, Plan and\n Achieve Results: Clearly\n sets high expectations and holds others accountable. Identifies a\n manageable set of goals and progress indicators; creates monitors, and\n adjusts plans based on data. Proactively flags and mitigates risk,\n identifies root causes for challenges, and effectively problem solves.\n Focuses effort and resources on meeting those goals and takes\n responsibility for outcomes. Resolve: Focuses\non delivering outcomes despite obstacles. Takes setbacks in stride. sees\nchallenges as opportunities to grow. Can galvanize oneself and others towards\ngoals and impact. Additional Skills, Experience and\nCharacteristics Required Ideally 7-10 years of experience building or\n managing a complex, youth-serving project, program, or organization\n leading students to breakthrough results, including 5 years leading teams Track record of creating the conditions for\n high performance and talent retention by fostering a results-oriented,\n productive, diverse, equitable and inclusive team and culture of support,\n mutual-accountability, and impact Ability to oversee effective delivery of\n College Track's core work, partnering with the regional and national teams to achieve goals Success building relationships and\n communicating in a way that fosters trust, values differences, and\n furthers College Track's mission Experience proactively driving healthy change\n by taking initiative, and applying both an operational and programmatic\n lens, to improve systems and program delivery High degree of flexibility and adaptability;\n can work within and drive decisions in the face of ambiguity and an ambitious,\n fast-moving environment; helps team move towards clarity and solutions Unwavering belief in the potential of students\n in setting high expectations Minimum 4-year college degree (Master's Degree\n preferred) Connection to the local community in which the\n site is situated is preferred, but not required Spanish language fluency (preferred) Valid driver's license and clean driving\n record required and ability to pass College Track's drivers clearance\n process Reporting Relationships Site Directions report to Regional\nExecutive Directors. The number of direct reports varies by site maturity and\nlocation, and generally includes one or more full time staff and a team of\npart-time paid staff and volunteers.

Academic Affairs Manager Position Overview Reporting to the Academic Affairs Director, the Academic Affairs Manager is responsible for driving significant academic gains and ensuring college eligibility among students who are not on track to succeed in college. S/he identifies and manages a caseload of students who are not on track for college eligibility, creates individualized intervention plans and continuously monitors progress. Additionally, this position is responsible for planning and managing an academic program focused on skill gaps that leads to significant gains in GPA, ACT and credit accumulation for targeted students. This individual has direct accountability for meeting the organization's bottom line goals in the following areas: academic readiness, GPA, college eligibility, attendance, and student retention. Primary Responsibilities Include: Ensure College Eligibility of Students : Lead and support a caseload of students who are not on track for college eligibility; create individualized intervention plans for each student and continuously monitor progress. Hire and manage part-time academic mentors and credit recovery tutors to support the success of our students. High Quality Programming: Plan and manage an academic program focused on skill gaps that leads to significant gains in GPA, ACT and credit accumulation. Additionally, implement appropriate school year programming, ensuring students earn a 3.0 or higher GPA and reach math and English readiness goals on the ACT. Collaborate with academic team to implement summer programs and evaluate potential resources to ensure alignment with student needs. Family and School Engagement: Collaborate with schools, families, and stakeholders to develop improvement plans to ensure student success. Lead family conferences each semester for On Track students. Develop strong relationships with teachers and counselors and act as a resource for students and parents in regards to IEPs and 504 plans, school conferences and grade collection. New Projects as assigned by the Academic Affairs Director and Site Director. Skills & Experience Required Minimum 2-3 years of teaching and/or assisting students to excel academically; history of driving significant gains in student achievement Strong sense of possibility; approaches new challenges with optimism. Holds the highest expectations for students Skilled at relationship building with students, families and schools. Builds relationships and communicates in ways that foster trust, value differences and further College Track's mission Demonstrated success in analyzing student data and developing targeted, data driven interventions Desire to understand each individual's barrier to success and experience in creating individualized action plans Manages people, project and oneself to achieve excellent results and expand organizational impact Focuses on delivering outcomes despite obstacles, seeks out challenges as opportunities to grow, takes unexpected setbacks in stride, and is able to galvanize self towards goals and impact. Minimum 4-year college degree

  About College Track College Track is a national college completion program that empowers students from underserved communities to graduate from college. From the summer before 9th grade through college graduation, our 10-year program removes the barriers that prevent students from earning their college degree by providing them with comprehensive academic support, leadership training, financial and college advising, and scholarships. We teach them the skills necessary to succeed in college and beyond. In four years, a College Track student receives support equivalent to one extra year of high school.  College Track started in 1997 with a cohort of 25 students in East Palo Alto. Today, we serve over 2,400 high school and college students in East Palo Alto, Oakland, San Francisco, New Orleans, Colorado, Los Angeles and Sacramento. By 2020, we will double the number of students we serve and produce nearly 1,000 college graduates. Last year, 96% of our high school seniors were accepted to four-year colleges and our college graduation rate is 2.5 times the national average for low-income students.   Our Commitment From the summer before ninth grade through college graduation, our 10-year program removes barriers that prevent students from earning their college degree by  providing them with comprehensive academic support, leadership training, financial and college advising, and scholarships. We teach them the skills necessary to succeed in college and beyond .   Our Values At College Track, our values drive the way we do our work, and we look for individuals who share our passion. We blend an entrepreneurial spirit with our nonprofit roots, cultivating a dynamic culture where everyone's contributions are valued and encouraged. ·        COMMITMENT: We have an unwavering belief in our students. ·        PASSION: We are dedicated to changing our nation’s college completion story. ·        JOY: We create environments rich with smiles and laughter. ·        AUTHENTICITY: We believe relationships matter. ·        EXCELLENCE: Our students deserve nothing but the best. Position Overview The Operations Manager is responsible for ensuring that all site operations function efficiently and effectively. This position will manage the day-to-day of site operations and the administration of finance, human resources and payroll. Additionally, s/he will oversee data reporting and monitoring at the site level and support the Site Director in student recruitment. This is a critical role in ensuring effective site operations so that the team can best serve students every day.   Primary Responsibilities Include: Lead and Manage Site Operations: Successfully manage the day-to-day of site operations including office management, technology, facilities and vehicles. This position will manage front desk administration, oversee the inventory of supplies, project manage facility projects, serve as the central point person for managing the inventory of technology and will work with the IT consultant to address technology needs. S/he will also manage the use of College Track vehicles for transporting students home and to field trip destinations.   Manage the Administration of Finance, Human Resources and Payroll: Support the Site Director with budget development by gathering, analyzing and reporting necessary data; track and process invoices and reimbursements for staff and vendors. Support site supervisors with employee onboarding and orientation; act as an HR and payroll liaison for all employees and volunteer staff. Oversee Data Monitoring and Reporting: Serve as the in-house Salesforce expert and ensure the tracking and reporting of student attendance. Maintain site dashboards and update information on an ongoing basis using student databases. Support Student Recruitment: Assist the Site Director in the annual student recruitment process including delivering presentations aimed at identifying and recruiting prospective students and overseeing the record keeping process. New/Special Projects: Additional projects as assigned by the Site Director.   Skills & Experience Required Minimum of 2-3 years of experience managing the operations for an organization, program or school Skilled at managing self; reliably prioritizes the highest impact work amongst competing demands, delegates effectively, holds self accountable and produces quality work consistently. Skilled at communicating and managing vertically and horizontally. Effective at being able to work across the organization, through influence, to achieve goals Focuses on delivering outcomes despite obstacles, seeks out challenges as opportunities to grow, takes unexpected setbacks in stride, and is able to galvanize self towards goals and impact. Demonstrated ability to create efficient systems for completing work Basic aptitude and strong appetite to learn data and technology systems. Experience with Microsoft Office Suites required. Experience with Salesforce or other databases, preferred Fluency in Spanish preferred Minimum 4-year college degree Compensation & Benefits College Track offers a competitive salary based on the organization’s compensation philosophy, which is grounded in market data. We also offer comprehensive health & welfare benefits and top of the market paid time off. We will only contact candidates chosen for further consideration. No phone inquiries please.     College Track is an equal opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.

About College Track College Track is a national college completion program that empowers students from underserved communities to graduate from college. From the summer before 9th grade through college graduation, our 10-year program removes the barriers that prevent students from earning their college degree by providing them with comprehensive academic support, leadership training, financial and college advising, and scholarships. We teach them the skills necessary to succeed in college and beyond. In four years, a College Track student receives support equivalent to one extra year of high school.  College Track started in 1997 with a cohort of 25 students in East Palo Alto. Today, we serve over 2,400 high school and college students in East Palo Alto, Oakland, San Francisco, New Orleans, Colorado, Los Angeles and Sacramento. By 2020, we will double the number of students we serve and produce nearly 1,000 college graduates. Last year, 96% of our high school seniors were accepted to four-year colleges and our college graduation rate is 2.5 times the national average for low-income students. Our Impact College Track students graduate from college at a rate that is more than double the national average for low-income and first-generation students. Five years out of college, our graduates are employed full-time, and over 85% report earnings greater than their parents. By helping our students maximize the value of their four-year college degree, which includes minimizing student loan debt, securing internships, and limiting the need to work while in college--we prepare them to succeed in the 21st century economy.  Our Values At College Track, our values drive the way we do our work, and we look for individuals who share our passion. We blend an entrepreneurial spirit with our nonprofit roots, cultivating a dynamic culture where everyone's contributions are valued and encouraged. ·        COMMITMENT: We have an unwavering belief in our students. ·        PASSION: We are dedicated to changing our nation’s college completion story. ·        JOY: We create environments rich with smiles and laughter. ·        AUTHENTICITY: We believe relationships matter. ·        EXCELLENCE: Our students deserve nothing but the best. Position Overview Operations Managers are highly disciplined, efficient and organized. They develop and implement systems, structures and plans for site operations in a way that brings order and a sense of stability to the team and program participants. The Operations Manager role is to be nimble, able to remain focused and composed in the face of shifting and competing demands and ambiguity, while balancing student/family support and monitoring, with traditional administrative, operations and facilities management. Working in concert with the Site Director, Operations Managers exercise judgement and confidence to identify and elevate potential barriers to site success, while leveraging influence and organizing capacity in order to mobilize collaborative action, achieve goals, foster cooperation and promote compliance.  Primary Responsibilities Include: Lead and Manage Site Operations:  Successfully manage the day-to-day site operations, including office management, technology, facilities, event coordination, site safety, and vehicles. Direct and manage part-time and volunteer operations staff. Coordinate with full-time staff, part-time staff and volunteers across program departments. Manage front desk administration and facility projects including oversee the inventory of supplies. Serve as the central point of contact for technology inventory and work with the IT consultant to address technology needs. Also manage the use of College Track vehicles for transporting students home and to field trip destinations. Manage the Administration of Finance, Human Resources and Payroll:  Support the Site Director with finance and accounting by gathering, analyzing, and reporting necessary data. This includes tracking and processing invoices and reimbursements for staff and vendors. Support site supervisors with employee onboarding, orienting them to sitewide policies and act as an HR and payroll liaison for all employees and volunteer staff. Oversee Data Monitoring and Reporting:  Manage the tracking and reporting of student recruitment and enrollment. Update student contact and attendance records on an ongoing basis using student databases. Synthesize data to elevate insights and trends. Manage Student Scheduling and Attendance:  Coordinate across departments to conduct planning meetings and complete workshop and enrollment templates. Implement and maintain schedules within Salesforce by partnering with site leadership and students. Train staff and students on attendance policy and procedures, holding them accountable to org-wide expectations and providing individualized/site-wide interventions, when necessary. Support Student Recruitment:  Partner with Site Director in the annual student recruitment process through delivering presentations aimed at identifying and recruiting prospective students and overseeing the record keeping process. Student and Family Engagement:  Foster productive relationships with students and families. Support enrollment and student success by ensuring that attendance policy is enacted sitewide, executing intervention and incentive processes, and analyzing sitewide attendance trends to identify potential need for program change. New/Special Projects:  Additional projects, including event planning logistics, as assigned by the Site Director.  Highest Priority Competencies Resolve:  Focuses on delivering outcomes despite obstacles, takes setbacks in stride, and sees challenges as opportunities to grow.  Can galvanize oneself and others towards goals and impact.  Manage Self:  Reliably prioritizes the highest impact work amongst competing demands, delegates effectively, holds self accountable for their team’s outcomes and produces quality work consistently.     Set Goals, Plan and Achieve Results:  Clearly sets high expectations, motivates others to action and holds others accountable across varying levels of positional authority. Identifies a manageable set of goals and progress indicators. Creates, monitors, and adjusts plans based on data. Proactively flags and mitigates risk, identifies root causes for challenges and effectively problem solves. Focuses effort and resources on meeting those goals. Emotional Intelligence:  Demonstrates self-awareness, understands the perspectives of others and approaches interpersonal relationships with empathy.  Collaboration:  Builds and maintains positive working relationships with others, fosters cooperation and teamwork across their sphere of to expand organizational impact.  Skills & Experience Required Ideally 5 years of experience managing the operations of an organization, program (ideally youth serving) or school; Demonstrated ability to create,  implement and evaluate systems that support efficient operations and program delivery Demonstrable success using influence, vertically and across an organization, to manage to outcomes Interpersonal and communication skills that engender trust and facilitate relationship building with students, families and other community stakeholders, and the desire to connect and engage Basic aptitude and strong appetite to learn data and technology systems. Experience with Microsoft Office Suite, and Excel in particular, required. Experience with Salesforce or other databases, Google Suite, and budget software such as Adaptive preferred Four-year college degree (preferred); high school diploma or equivalent required Spanish language fluency (preferred) Valid driver’s license and clean driving record required and ability to pass College Track’s drivers clearance process Reporting Relationships Operations managers report to Site Directors. The number of direct reports varies by site type and location. Compensation & Benefits College Track offers a competitive salary based on the organization’s compensation philosophy, which is grounded in market data. We also offer comprehensive health & welfare benefits and top of the market paid time off. We will only contact candidates chosen for further consideration. No phone inquiries please.  

About College Track College Track is a college completion program that empowers students from underserved communities to graduate from college. We serve over 2,400 high school and college students in East Palo Alto, Oakland, San Francisco, New Orleans, Colorado, Los Angeles, and Sacramento. Ninety-four percent of our high school seniors have been accepted to four-year colleges and our college students are graduating at a rate that is 2.5 times the national average for low-income students. Our Commitment From the summer before ninth grade through college graduation, our 10-year program removes barriers that prevent students from earning their college degree by providing them with comprehensive academic support, leadership training, financial and college advising, and scholarships. We teach them the skills necessary to succeed in college and beyond. Our Values At College Track, our values drive the way we do our work, and we look for individuals who share our passion. We blend an entrepreneurial spirit with our nonprofit roots, cultivating a dynamic culture where everyone's contributions are valued and encouraged. COMMITMENT: We have an unwavering belief in our students. PASSION: We are dedicated to changing our nation’s college completion story. JOY: We create environments rich with smiles and laughter. AUTHENTICITY: We believe relationships matter. EXCELLENCE: Our students deserve nothing but the best.   Position Overview   Reporting to the Academic Affairs Director, the Academic Affairs Manager is responsible for driving significant academic gains and ensuring college eligibility among students who are not on track to succeed in college. S/he identifies and manages a caseload of students who are not on track for college eligibility, creates individualized intervention plans and continuously monitors progress. Additionally, this position is responsible for planning and managing an academic program focused on skill gaps that leads to significant gains in GPA, ACT and credit accumulation for targeted students. This individual has direct accountability for meeting the organization’s bottom line goals in the following areas: academic readiness, GPA, college eligibility, attendance, and student retention.   Primary Responsibilities Include: Ensure College Eligibility of Students: Lead and support a caseload of students who are not on track for college eligibility; create individualized intervention plans for each student and continuously monitor progress. Hire and manage part-time academic mentors and credit recovery tutors to support the success of our students. High Quality Programming: Plan and manage an academic program focused on skill gaps that leads to significant gains in GPA, ACT and credit accumulation. Additionally, implement appropriate school year programming, ensuring students earn a 3.0 or higher GPA and reach math and English readiness goals on the ACT. Collaborate with academic team to implement summer programs and evaluate potential resources to ensure alignment with student needs. Family and School Engagement: Collaborate with schools, families, and stakeholders to develop improvement plans to ensure student success. Lead family conferences each semester for On Track students. Develop strong relationships with teachers and counselors and act as a resource for students and parents in regards to IEPs and 504 plans, school conferences and grade collection. New Projects as assigned by the Academic Affairs Director and Site Director. Skills & Experience Required Minimum 2-3 years of teaching and/or assisting students to excel academically; history of driving significant gains in student achievement Strong sense of possibility; approaches new challenges with optimism. Holds the highest expectations for students Skilled at relationship building with students, families and schools. Builds relationships and communicates in ways that foster trust, value differences and further College Track’s mission Demonstrated success in analyzing student data and developing targeted, data driven interventions Desire to understand each individual’s barrier to success and experience in creating individualized action plans Manages people, project and oneself to achieve excellent results and expand organizational impact Focuses on delivering outcomes despite obstacles, seeks out challenges as opportunities to grow, takes unexpected setbacks in stride, and is able to galvanize self towards goals and impact. Minimum 4-year college degree     Compensation & Benefits College Track offers a competitive salary based on the organization’s compensation philosophy, which is grounded in market data. We also offer comprehensive health & welfare benefits and top of the market paid time off. To Apply Please upload a resume and a thoughtful cover letter with your application.  We will only contact candidates chosen for further consideration. No phone inquiries please.     College Track is an equal opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.