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The Regional Recruitment Manager, located in Jacksonville, FL, is responsible for creating a pipeline of qualified and diverse 18 – 25-year-old applicants who will be successfully admitted to the City Year corps from an assigned portfolio of accounts within the region. As an exemplary relationship manager, this role inspires and grows relationships at the institutional level and at the regional / national level to attract applicants well - suited to and well - prepared for City Year. As an engaging communicator, this individual coordinates and conducts recruitment visits and presentations, providing excellent customer service to leads and applicants, and serving as an ambassador of City Year values and culture. The Recruitment Manager reports to the Regional Recruitment Director who may be off - site. Job Description •     Recruitment Plan Implementation – Secure applications from primary and incubator accounts; Application goals are based on market, regional / national relations, and historical data; and Develop and manage strategic partner accounts which may include college counselor associations and regional / local affiliates of national partnerships. •     Manage, Grow, and Develop Partnerships – Develop and implement a plan to build strong relationships with key stakeholders such as college career counselors, professors, and administrators, high school guidance counselors, and community leaders that produce a consistent and strong applicant pool from the portfolio; Develop and manage the portfolio and key strategic relationship with the goal of expanding the reach of the regional recruitment team; and Model best - practice relationship building. •     Develop Strong Internal Relationships – Build and manage relationships with home site corps, staff, and leadership to address the evolving needs of recruitment in a local, regional, and national context; Work with regional leadership to facilitate solutions to challenges of competing priorities and ensure that individual site needs are met while achieving overall regional goals; and Inform and implement the Senior AmeriCorps selections process, working closely with Impact Operations at home site. •     Recruitment Events and Activities – Plan and implement 2 - 4 external engagements per week; Develop, coordinate, and conduct presentations at identified colleges and / or high schools and community organizations including career fairs, targeted student groups and classes, and tabling; Create innovative approaches to reach target student populations including frequent travel and occasional evening / weekend work. •     Marketing Activities – Execute local marketing efforts on campuses and at adjacent locations; Measurably raise awareness, familiarity, and understanding of applicant prospects on assigned campuses from portfolio of feeder schools; Build relationships within portfolio accounts that generate media opportunities; and Maintain an active presence on social media to support organizational and team campaigns and support institutional relationships. •     Customer - Focused Lead Management and Application Generation – Implement standard lead management process to identify and cultivate leads through targeted, customer-focused multi - channel (phone, web, in - person) communication that ensures that leads are well informed about City Year and the AmeriCorps member experience; and Engage and support qualified and high priority lead prospects through application submission. •     Performance Analysis and Strategy – In conjunction with team leadership, develop engagement strategies through use of historical data; Regularly compare activities to applicant and confirm yield and assess Return On Investment for campus activities; In conjunction with Regional Admissions team, use established AmeriCorps member profile to identify trends in successful applicants from portfolio schools; and Use real - time data to report on progress and course correct recruitment activities and strategy as necessary. •     Regional Recruitment Team Growth and Development – Contribute to weekly calls with regional team to maintain connections and foster collaboration.   Qualifications: •    1 + year of experience in relationship development with institutions such as colleges, high schools, clubs, and community-based organizations to meet organizational objectives. •    Highly energetic, charismatic approach to engaging diverse groups, particularly young adults. •    Strong written communication skills for internal and external audiences. •    Deliver strong and inspirational messages to large groups. •    Calendar management, event planning, and logistics experience. •    Experience working in a team environment. •    Analytical skills and problem-solving skills, finding both short term and long term solutions. •    Exhibit a passion for City Year’s mission and values. •    Ability to travel frequently within the Region and to multi - day events at least 2x a year Preferred Qualifications: •    Bachelor's degree or equivalent. •    City Year recruitment or service experience. •  Remote management and team experience •    Sales, customer service, or human relations experience. •    Volunteer, corporate, or academic recruitment experience. Please apply with a resume and cover letter. Applications without a cover letter will not be considered. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Reporting directly to the Learning & Development Director, the Impact Coach ensures City Year AmeriCorps Members achieve school based results. This person would be responsible for partnering with the Learning & Development Director to coach a specific group of AmeriCorps Members throughout all aspects of their work with students across City Year’s program model, Whole School City Year is committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply. Whole Child, and focus on attendance, behavior and course performance initiatives (math and English, grades 3-9). This includes having a portfolio of six Duval County Public Schools, coaching staff members, and providing training to 100 AmeriCorps Members. In addition, the Impact Coach is responsible for the creation and/or improvement of Whole School Whole Child implementation tools and trackers used for formative and summative reporting as well as developing and facilitating content for trainings. The Impact Coach is the subject matter expert responsible for supporting our school based teams and ensuring we achieve positive student results throughout the fiscal year. Job Description During the year Impact Coach will ensure student level success by: 1. Supporting student level impact through coaching and supporting AmeriCorps Members and Impact Managers a. Providing one-on-one and team-level academic intervention training and support to AmeriCorps Members (roughly 6 schools per Impact Coach). Providing focused support to help AmeriCorps Members deliver quality tutoring to their students to help improve grades, assessments, behavior and overall success in school. b. Coaching Impact Managers to support AmeriCorps Members through observations and coaching sessions. Formal and informal observations completed on a monthly basis as well as follow-up observations as needed/recommended by Impact Manager or Impact Coach. Monthly/Bi-monthly check-ins with Impact Managers and Impact Directors to review progress made and additional areas to work on. Issue assessment report on challenges, achievements, best practices and lessons learned from observations, bi-monthly check-ins and trainings delivered. 2. Supporting overall service at City Year Jacksonville: a. Attending and reporting on service quality in Impact progress performance/data meetings and reviews b. Supporting execution of service assessments: Ensuring AmeriCorps Members are equipped to deliver high quality tutoring each year. Ensuring AmeriCorps Members understand assessment scores and incorporate that information into their session planning. c. Assisting Impact Department by conducting co-observations to demonstrate how to deliver feedback to AmeriCorps Members in order to achieve impact. Support achieving impact with additional service implementation concerns as needed. d. Assisting Impact Department by helping to diagnose service implementation issues and recommend solutions by observing service and reviewing data. e. Working with Managing Director of Impact, Impact Directors, Learning & Development Directors and the Learning & Development Village to help create and facilitate service-based learning and development sessions throughout the fiscal year. f. Building site capacity by focusing on an area of service Developing learning and development content related to that area of service. Delivering learning and development content related to that area of service to the larger City Year Jacksonville Corps. Identifying gaps in resources that need to be created or tweaked in assigned area of service. Leading a small group of AmeriCorps Members through deepening their knowledge and understanding of assigned area of service. Qualifications: In order to succeed in the Impact Coach role, a candidate must demonstrate proficiency in the following areas: Knowledge of education landscape, specifically instruction and school processes with regard to interventions. Strong interpersonal and relationship-building skills. Ability to build relationships with AmeriCorps Members, students, teachers, staff, and school leadership. Ability to observe behavior and provide constructive feedback. Capable of analyzing data and making key recommendations for action steps Excellent written and oral communication skills. Skill in coaching others in instruction. Strong group facilitation and presentation skills. Ability to break down large concepts into teachable bits that others can internalize easily. Proven track record of reaching goals and producing high quality work products. Strong attention to detail and proven organizational and project management skills. Ability to manage self and multiple priorities. Commitment to Diversity, Equity, Inclusion, and Belonging in the work space. Experience required Bachelor’s Degree in education (or related field) or equivalent experience required, Master’s degree preferred 2+ years of teaching and/or instructional coaching experience Experience with adult learning (supervising student teachers, facilitating professional development or study groups at school or other organization) Knowledge of general curriculum (literacy and math preferred) and assessments Demonstrated success in differentiating instruction and improving student achievement Knowledge of Florida State Standards preferred Knowledge of standards-based assessments and instruction a must Must be proficient in MS Excel Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year Miami is seeking a talented Development Operations Manager, reporting to the Managing Director of Development, to assist with the day – to – day operations of the Development Department. This is the perfect position for a high - energy, detail - oriented self-starter who thrives in a fast - paced environment and wants the challenge – and the many personal rewards – of working in a highly entrepreneurial, mission - driven organization. Job Description Database management and communication Manage contacts and fundraising databases: Ensure daily / weekly updating of interactions in Salesforce, as well as input new individuals and organizations in to Salesforce and into contact list. Ensure accuracy of all data on a weekly basis Management of our social media platforms and lead on marketing communications External events and initiatives Attend and help mobilize the site for events like Opening Day, Breaking Break, Luncheons, Graduation, and other site - wide designated events. Participate in City Year Miami portfolio groups on topics of interest. Plans, leads, and executes MLK service days and Annual Gala Supports the event initiatives and responsibilities by completing special projects throughout the year in External Affairs. Qualifications Excellent command of the English language. Bachelor’s degree and 2-3 years of relevant experience. Extremely organized and superb attention to detail. Exceptionally strong writing skills, emphasis on quick, succinct, well - written, grammatically correct. Experience working in teams or leading teams to achieve common goals. Willingness to take on new challenges, pursue self - development and self - directed learning. Strong speaking skills; professional demeanor in communicating in person, email, or over the phone. Excellent interpersonal skills and demonstrated active listening skills. Passion for providing support for senior leadership. Positive can - do attitude. Professional work ethic and ability to manage information and confidentiality. A demonstrated ability to work independently, meet concurrent deadlines, organize time and priorities, an d work well as a dedicated member of a team. Proficient of all Microsoft Office applications, especially Outlook, Word, Excel, and PowerPoint. Strong connection to City Year’s Values and Mission. Proficiency in Salesforce or similar Customer Relationship Management system is a plus. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year Miami is seeking a dynamic, creative, flexible, and detail-oriented Special Projects Coordinator who possesses the ability to work collaboratively with internal/external teams and autonomously on self-directed projects. The Special Projects Coordinator will support the initiatives and responsibilities of the Executive Director and Managing Director of People and Operations, including executive projects, development initiatives, and administrative functions. The Special Projects Coordinator is responsible for supporting the Executive Director (ED) in their role of leading City Year Miami site staff and AmeriCorps members, and they will provide the ED with exceptional project management and administrative support. The Special Projects Coordinator must collaborate with staff members across all departments at the site and headquarters, including within the Senior Leadership Team. This role is responsible for managing the daily operations of the Executive Director, as well as supports material production for necessary internal and external meetings. The Special Projects Coordinator must possess a strong work ethic with exceptional written and oral communication skills. The selected candidate must also be skilled at managing multiple priorities and deadlines in a fast-paced, dynamic environment and exercise discretion when handling confidential communication. This position reports to the Managing Director of People and Operations. Job Description Executive Director Support Provide excellent administrative support to the ED, including maintaining calendars, scheduling meetings and conference calls, arranging travel, inputting data into City Year systems, creating agendas, taking notes, and reviewing mail. Serve as a point of contact for individuals and organizations seeking information from the ED, prioritizing requests, coordinating with internal staff, and ensuring outgoing communication is consistently timely and accurate. Anticipate logistical and informational needs of the ED to ensure they are well prepared for meetings, presentations, and events. Plan and prepare all logistics for internal and external meetings hosted by the ED. Support the ED’s participation on external community boards to position City Year as a leader and premier service partner in the Miami and greater Florida communities. Submit, track, and follow-up on high-priority needs of the ED through frequent and at times, in-depth interactions with all departments. Help prepare correspondence on an array of topics for a breadth of constituencies, including writing emails, memos, creating presentations, etc. Practice discretion when dealing with confidential matters. Organizational Initiatives and Site Support Provide excellent logistical and administrative support for the site, including planning events, arranging travel (including multi-day trips), planning and preparing for internal and external meetings, conferences, and retreats, reserving meeting rooms, arranging for appropriate Information Technology Services (ITS) support, arranging for food and refreshments, welcoming and escorting visitors, and assisting with office logistics and support. Collaborate with department Operations points and execute site-wide solutions and processes, ensuring clear and consistent communication across the site. Assist with special projects by conducting research, collecting and analyzing data, drafting reports, and preparing presentations for internal and external stakeholders. Provide Development Department support: Site initiatives/events such as MLK, Gala, Opening Day, and Graduation, Breaking Bread, staff meetings, board meetings and retreats. Process accounts payable, coordinate vendor services and relationships, and process and maintain local contracts. Troubleshoot technology and access issues as they arise (computers, accounts, printer, fax machine, desk phones, building fobs, keys, projectors and A/V needs). Liaise with building management and coordinate internally to maintain a clean and organized office space, manage conference room calendars, and coordinate guest reservations. Serve as a resource to staff and AmeriCorps members (ACMs) regarding operations questions and needs which include transportation, registration, special initiatives, supporting impact with event logistics, Team Leader meetings. Manage supply ordering to ensure staff and ACMs have the materials needed to be successful Qualifications Associate Degree plus 1-2 years of relevant experience. Exceptional oral and written communication skills. Proficiency using Microsoft Office programs. Strong interpersonal, time management, decision-making, and problem-solving skills. Results-oriented individual with excellent organizational skills, attention to detail, ability to think critically, and proven ability to handle multiple tasks and competing priorities. Proven ability to work as both a team member and independent leader. Ability to work with individuals of diverse backgrounds. Commitment to helping a highly successful organization implement systems and structures to support growth. Ability to be flexible in a fast pace and dynamic work environment. Deep understanding of City Year’s mission, core values, and national service movement. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Director of Service and Learning leads the Learning and Development team at City Year Miami. The Director of Service and Learning drives the continuous improvement of the City Year Miami’s learning strategy and leads implementation of an annual training and development plan for City Year Miami AmeriCorps Members (ACMs), bringing together the work of Impact Coaches (ICs), Learning& Development (L&D), and Impact Managers (IMs) to deliver high quality service and interventions in our schools. The Director of Service and Learning will report to the Managing Director of Impact (MDI) and will manage two Impact Coaches and a Learning and Development Manager, while partnering with all Impact department staff members to define optimal team processes to achieve site goals. Primary Responsibilities Create and Implement AmeriCorps Member Learning Plan In partnership with the MDI, develop a site learning plan in collaboration with City Year Headquarters Learning and Development and the broader Impact Team (ICs, L&D, IDs). Lead the planning, execution, resourcing and logistics of learning for the site, including: Develop and oversee the management of a calendar that aligns with site operational and learning priorities as established by the learning team and Impact Directors (IDs) with input/support from Impact Managers (IMs). With site Impact team, plan and lead execution of Basic Training Academy and other special learning events including Mid-Year Summit and L&D Training Days. Observe and coach ACMs in the school environment to ensure that they are equipped to meet City Year standards as practitioners of Tier I and Tier 2 interventions (requires travel to Miami schools 2-3 times per month from September – June). Coordinate learning and development for Senior and Second Year ACMs, two cohorts of ACMs returning for a second year of service. Help create and implement shared learning among AmeriCorps Members and Impact Staff (i.e. Communities of practice). Work with site leaders to ensure adequate time, space and resources to achieve learning goals and reinforce a culture of continuous learning. Oversee Learning and Development Manager (LDM) in managing site LACY and Idealist Journey, as well as other ACM membership programs. Identify, build, and maintain relationships with key stakeholders in the Miami area who will support the Learning and Development program and provide high quality learning and trainings to our AmeriCorps members. Supervise LDM in identifying and managing venue relationships. Supervise LDM in executing training-related logistics, including supply and equipment requirements, event set-up and break-down, contract execution and payments, management of department purchase card, and more. Lead Site Continuous Learning With Impact team, regularly assess progress against key impact and ACM experience indicators in order to identify successes and opportunities for improvement in learning plan.  Ensure key learning from training evaluations are incorporated into future trainings (content, delivery modes, facilitation, logistics, etc.) Seek out, document and share learning best practices. Encourage and lead feedback loop processes for staff and ACMs to offer insights about the team’s effectiveness and support continuous improvement. Seek out resources and trainings aligned to the future direction of City Year Miami as it relates to ACM learning and development and innovations to service implementation. Drive Content Development and Facilitation Establish content management process (i.e., creation, publication, version control, access, and content maintenance) that will position City Year Miami staff to lead meaningful training experiences for AmeriCorps Members. Execute high quality learning content development and delivery Ensure adequate resources (i.e., internal and external experts, time, space) to support high quality content development and delivery. Secure and coordinate internal and external content experts as learning designers and facilitators.  Includes leading IMs and ICs in content design/facilitation of corps L&D. Customize HQ content and produce locally designed content as needed to meet learning needs. Train and develop staff to lead and facilitate meaningful Support IMs and ICs in identifying team-specific learning needs and managing customized learning opportunities. Manage Impact Coaches to prepare internal and external facilitators.  Evaluate L&D program on an on-going basis to ensure that it meets the needs of ACMs, partners, and Program staff. Collaborate with City Year’s national network of L&D professionals to share best practices and continue to develop the L&D program Encourage and lead feedback loop focused on staff development and facilitation of learning and development content to offer insights about the team’s effectiveness and support continuous improvement for future training and development spaces. Serve as primary liaison to Miami-Dade County Public schools regarding services and ACM development, communicating directly with Instructional Supervisors and Curriculum Support Specialists as necessary. Oversee Coaching of WSWC Implementation In partnership with Impact Directors, lead Impact Coaches and Impact Managers to ensure high quality implementation of WSWC services and improvement plans and that ACMs are regularly receiving effective feedback and guidance through implementation of Observation and Coaching practice. Lead processes to provide feedback and insight to IMs and learning team on learning needs in the areas of ACM practice with students, leveraging instructional expertise of Impact Coaches throughout the process. Lead and support content design and delivery of training to meet site learning needs for effective academic and socio-emotional learning services Observe IC and IM observation and coaching cycles and provide feedback on coaching support Reinforce use of data to adjust interventions and improve instructional practice. Facilitate strong collaboration between IDs, ICs and IMs. Support a Meaningful AmeriCorps Member Experience Create structures and experiences that will result in a positive and fulfilling experience for AmeriCorps Members grounded in service to the students and community of Miami. Lead on the building of community and positive corps culture by setting a theme for the service year and ensuring ongoing community building strategies align with chosen theme. Ensure ACMs feel prepared for service as a result of their trainings, specifically as they head to schools following Basic Training Academy. Create vision and direction for all training spaces that prioritize ACM experience in said spaces. Set expectations for facilitation and team leadership that will result in positive ACM experience, creating structures and processes to support expectations in being met. Organizational Stewardship Engage actively as a member of the City Year national network by participating in conference calls, responding to e-mails, and completing other tasks as necessary. Lead on select site and network initiatives. Devote up to ten days a year to corps member recruitment decisions. Assist with MLK Day, Opening Day, Annual Gala and other side-wide designated events. Attend overnight events including Academy (a conference for all City Year staff held in Boston for one week in the summer), and other local and national events. Support external communication by sharing content from Learning and Development spaces for social media. Basic Qualifications Setting Vision and Direction: Demonstrated ability to create long-term plans focused on the learning and development of others.   History setting vision, and executing, individual training experiences and specific learning/development sessions. Proven track record of innovative thinking in pursuit of meaningful outcomes. Talent Development: Experience coaching team members in pursuit of meaningful outcomes. Strong group facilitation and presentation skills, including the ability to organize people and ideas in pursuit of specific outcomes. Experience managing diverse teams towards a common goal. Executes to Results: Must have a strong record of achieving transformational results with students and communities, at the classroom, school, or network/multiple-school levels. Ability to problem solve, trouble shoot, and show creative problem solving when faced with perceived barriers.  Track record of completing required tasks and job functions on time and with high fidelity. Communication: Excellent written and oral communication skills. Proven ability to communicate complex topics and parse them for specific audiences. Experience communicating effectively, efficiently, and with transparency to the right people at the right time to ensure success of our AmeriCorps Members in service. Ability to negotiate while preserving program fidelity and maintaining partnerships. Demonstrated skill in breaking down large concepts into teachable bits that others can internalize easily. Additional Qualifications. Bachelor’s degree or equivalent experience Background in education and/or youth development and management, preferably within Miami-Dade County Public Schools Minimum 4+ years of experience leading, managing, and training staff or young adults in the education, nonprofit, or corporate sector City Year/AmeriCorps experience is a plus Proven commitment to Diversity, Belonging, Equity, and Inclusion Sets high expectations for self and others s/he is leading and holds self and team accountable for performance goals Experience developing diverse groups through coaching, performance plans, reviews, and leadership opportunities Thrives in diverse, youthful, high energy, entrepreneurial, and fast-changing environment Ability to work occasional nights and weekends for events and community service projects High energy, positive, “can-do” attitude, and flexibility Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

As City Year seeks to prepare AmeriCorps Members to lead transformational change on pressing social problems, the Learning and Development Manager (LDM) will play a critical role in supporting AmeriCorps Members in providing a high quality professional development experience that will allow them to leverage their City Year experience as education practitioners and a future potential career accelerator. The LDM seeks to plan and implement academic trainings, professional development workshops, and share resources to support AmeriCorps Members in their personal and professional development. The role of the LDM is to build a strong learning and development program for AmeriCorps Members during their year of service which promotes relevant leadership, education, and career development for the site. Job Description Core Responsibilities AmeriCorps Member Program Delivery: Support AmeriCorps Members in meeting service performance requirements and leadership development potential.  Work with City Year Impact Staff to develop a year-long comprehensive program that takes into account differentiated trainings for AmeriCorps Members serving in Elementary, Middle, and High School in terms of quality academic interventions, social-emotional support of students, and civic leadership/engagement skills and opportunities. o Lead 1-2 Content Communities in the planning, implementation, and facilitation of this work.  Evaluate trainings and learning and development programming to ensure that needs of AmeriCorps Member, managers, and partners are being met. o Provide ongoing support of increasing facilitation skills of City Year Staff and AmeriCorps Members with a focus on the Clover Model and adult learning best practices.  Collaboratively manage mentorship programs that engage external stakeholders as mentors for AmeriCorps Members.  Facilitate and organize structured reflection opportunities throughout the year for members.  Lead on the planning and execution of annual Learning & Development opportunities such as Basic Training Academy, 18 Minute Networking, Mid-Year Summit, Spring Break, and Comcast Career Day.  Ensure that logistical needs for all Learning & Development programming are met. This includes, but is not limited to securing space, communicating times, attire, and other necessary information, managing proper documentation in personal and virtual learning experiences, making sure that learning environments are comfortable and effective for all participants. etc.  Provide ongoing communication and development to the AmeriCorps Members through a newsletter.  Inform the proper use and evolution of the AmeriCorps Member Planner.  Lead site in engaging program alumni. Leadership After City Year Support: Provide site-wide and individual career-focused support to AmeriCorps Members, including targeted development for those pursuing a career in teaching.  Assisting AmeriCorps Members in development of their personalized plans for their Leadership After City Year (LACY) as well as guidance around careers within City Year (STACY).  Scheduling and implementing all site-level LACY programming.  Building mutually beneficial partnerships with schools, local nonprofit organizations, LACY programming partners, other local education-based organizations, and continuing education partners.  Serve as the site point for providing opportunities for AmeriCorps Members to be exposed to various career path options and networking relationships. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Reporting directly to the Learning & Development Director, the Impact Coach ensures City Year AmeriCorps Members achieve school based results. This person would be responsible for partnering  with the Learning & Development Director to coach a specific group of AmeriCorps Members  throughout all aspects of their work with students across City Year’s program model, Whole School  City Year is committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply. Whole Child, and focus on attendance, behavior and course performance initiatives (math and English, grades 3-9). This includes having a portfolio of six Duval County Public Schools, coaching staff members, and providing training to 100 AmeriCorps Members. In addition, the Impact Coach is responsible for the creation and/or improvement of Whole School Whole Child implementation tools and trackers used for formative and summative reporting as well as developing and facilitating content for trainings. The Impact Coach is the subject matter expert responsible for supporting our school based teams and ensuring we achieve positive student results throughout the fiscal year. Job Description Responsibilities During the year Impact Coach will ensure student level success by: 1. Supporting student level impact through coaching and supporting AmeriCorps Members and Impact Managers a. Providing one-on-one and team-level academic intervention training and support to AmeriCorps Members (roughly 6 schools per Impact Coach). Providing focused support to help AmeriCorps Members deliver quality tutoring to their students to help improve grades, assessments, behavior and overall success in school. b. Coaching Impact Managers to support AmeriCorps Members through observations and coaching sessions.  Formal and informal observations completed on a monthly basis as well as follow-up observations as needed/recommended by Impact Manager or Impact Coach.  Monthly/Bi-monthly check-ins with Impact Managers and Impact Directors to review progress made and additional areas to work on.  Issue assessment report on challenges, achievements, best practices and lessons learned from observations, bi-monthly check-ins and trainings delivered. 2. Supporting overall service at City Year Jacksonville: a. Attending and reporting on service quality in Impact progress performance/data meetings and reviews. b. Supporting execution of service assessments:  Ensuring AmeriCorps Members are equipped to deliver high quality tutoring each year.  Ensuring AmeriCorps Members understand assessment scores and incorporate that information into their session planning. c. Assisting Impact Department by conducting co-observations to demonstrate how to deliver feedback to AmeriCorps Members in order to achieve impact. Support achieving impact with additional service implementation concerns as needed. d. Assisting Impact Department by helping to diagnose service implementation issues and recommend solutions by observing service and reviewing data. e. Working with Managing Director of Impact, Impact Directors, Learning & Development Directors and the Learning & Development Village to help create and facilitate service-based learning and development sessions throughout the fiscal year. f. Building site capacity by focusing on an area of service  Developing learning and development content related to that area of service.  Delivering learning and development content related to that area of service to the larger City Year Jacksonville Corps.  Identifying gaps in resources that need to be created or tweaked in assigned area of service.  Leading a small group of AmeriCorps Members through deepening their knowledge and understanding of assigned area of service. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Regional Recruitment Manager, located in Orlando, is responsible for creating a pipeline of qualified and diverse 18 - 25 year old applicants who will be successfully admitted to the City Year corps from an assigned portfolio of accounts within the region. As an exemplary relationship manager, this role inspires and grows relationships at the institutional level and at the regional / national level to attract applicants well - suited to and well - prepared for City Year. As an engaging communicator, this individual coordinates and conducts recruitment visits and presentations, providing excellent customer service to leads and applicants, and serving as an ambassador of City Year values and culture. The Recruitment Manager reports to the Regional Recruitment Director. Job Description Recruitment Plan Implementation –Secure applications from primary and incubator  accounts; Application  goals are based on market, regional / national relations, and historical data; and Develop and manage strategic partner accounts which may include college counselor associations and regional / local affiliates of national partnerships. Manage, Grow, and Develop Partnerships – Develop and implement a plan to build strong relationships with key stakeholders such as college career counselors, professors, and administrators, high school guidance counselors, and community leaders that produce a consistent and strong applicant pool from the  portfolio; Develop  and manage the portfolio and key strategic relationship with the goal of expanding the reach of the regional recruitment team; and Model best - practice relationship building. Develop Strong Internal Relationships – Build and manage relationships with home site corps, staff, and leadership to address the evolving needs of recruitment in a local, regional, and national context; Work with regional leadership to facilitate solutions to challenges of competing priorities and ensure that individual site needs are met while achieving overall regional goals; and Inform and implement the Senior AmeriCorps selections process, working closely with  Impact Operations  at home site. Recruitment Events and Activities – Plan and implement 2 - 4 external engagements per week; Develop, coordinate, and conduct presentations at identified colleges and / or high schools and community organizations including career fairs, targeted student groups and classes, and tabling; Create innovative approaches to reach target student populations  including frequent  travel and occasional evening / weekend work. Marketing Activities – Execute local marketing efforts on campuses and at adjacent locations; measurably raise awareness, familiarity, and understanding of applicant prospects on assigned campuses from portfolio of feeder schools; Build relationships within portfolio accounts that generate media opportunities; and Maintain an active presence on social media to support organizational and team campaigns and support institutional relationships. Customer - Focused Lead Management and Application Generation – Implement standard lead management process to identify and cultivate leads through targeted, customer - focused multi - channel (phone, web, in - person) communication that ensures that leads are well informed about City Year and the AmeriCorps member  experience; and Engage  and support qualified and high priority lead prospects through application submission. Performance Analysis and Strategy – In conjunction with team leadership, develop engagement strategies through use of historical data; Regularly compare activities to applicant and confirm yield and assess Return On Investment for campus activities; In conjunction with Regional Admissions team, use established AmeriCorps member profile to identify trends in successful applicants from portfolio schools; and Use real - time data to report on progress and course correct recruitment activities and strategy as necessary. Regional Recruitment Team Growth and Development – Contribute to weekly calls with regional team to maintain connections and foster collaboration. Manage Talent – May manage at least one campus - based Recruitment Ambassador at top tier school partner to supplement campus  engagement; Conduct  regular check in calls and hold them accountable to marketing and activity goals; and Contribute to team effort by accomplishing related results as needed. Qualifications 1 + year of experience in relationship development with education or community based institutions (i.e. colleges, high schools, clubs) or equivalent experience. Energetic, charismatic approach to engaging diverse groups of young people. Strong written communication skills for internal and external audiences. Deliver strong and inspirational messages to large groups. Calendar management, event planning, and logistics experience. Experience working in a team environment. Analytical skills and problem-solving skills, finding both short-term and long-term solutions. Exhibit a passion for City Year’s mission and values. Ability to travel frequently within the Region and to multi - day events at City Year’s Headquarters in Boston. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.