5 jobs found

The Regional Admissions Manager ensures the admissions needs of the site are met, while supporting the matriculation of a diverse, prepared corps for the entire region. The role implements a consistent process that enables strategic intake, communication, customer service, process management, and placement of applicants at City Year locations. The role works closely with site staff to ensure the right AmeriCorps members are  identified to fill the needs of the site, and will serve as the site point for Orlando and should be able to work in the downtown Orlando office. Responsibilities Implement and Monitor Strategic Admissions and Matriculation Plan: Ensure talent and diversity of applicants across multiple sites within the region with a particular focus on Orlando. Customer Service Delivery: Implement a comprehensive communication and customer service plan; direct responses to general e-mail and telephone contact for City Year locally as well as regionally; respond to and route inquiries to appropriate team(s). Increase Efficiency of Application and Selections Process: Working with regional leadership to identify and establish greater alignment with Service Impact and other relevant departments. Implement Applicant Selections Process: Conduct admissions interviews and support interview days; facilitate applicant selections committees; manage applicant files; ensure AmeriCorps and City Year compliance. Develop Strong Internal Relationships: Build and manage relationships with home site corps, staff, and leadership to address the evolving needs of admissions in a local, regional, and national context; work with regional leadership to facilitate solutions to challenges of competing priorities, and ensure that individual site needs are met while achieving overall regional goals; inform and implement the Senior AmeriCorps selections process, working closely with Impact Operations at the home site. Serve as Home Site Liaison: Conduct annual interview training for selections interviewers at home site; support site leadership with real time recruitment and admissions data; provide local Recruitment and Admissions perspective in decision making process. Confirmed AmeriCorps Member Management: Implement national strategy to retain confirmed AmeriCorps members through mailings, social media engagement, and general customer service; prepare incoming corps for service expectations, identify possible attrition risks within the incoming corps, and support corps background check and registration process. Performance Analysis and Strategy: Compare site-based admissions performance and structure course correction as needed to meet interval goals; use data as a management tool. Team Growth and Development: Attend quarterly regional team meetings, events, and calls; maintain connections and collaboration. Regional Model Growth and Development: In partnership with other members of the National Recruitment and Admissions team, work with admissions teams and site leadership to continue building upon a regional/national recruitment and centralized admissions pool; travel to National Recruitment and Admissions meetings and events as applicable. Qualifications Bachelors degree or equivalent and 1 - 2 years of related experience. Create persuasive written and verbal communication for internal and external audiences. Experience working in a team environment. Exhibit a passion for City Year’s mission and values. Ability to travel within the South Region and to multi-day events at City Year’s Headquarters in Boston as well as an annual Recruitment and Admissions taking place at any one of the City Year sites. Preferred Qualifications Admissions, development, or 1 - 2 years of service experience. City Year admissions or service experience. Experience in sales, customer service, human relations, volunteer, or corporate. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The mission of the Impact Manager (IM) role is to lead and develop corps members as a City Year team of idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students as directed by the WSWC missions and practices. Reporting directly to an Impact Director, the IM role plays a critical part in implementing City Year’s school-based WSWC service model. Job Description Primary Responsibilities Service Delivery & Impact Implement City Year’s WSWC model with a high degree of quality to the right students, in the right time, at assigned schoolhouse(s). The IM will develop and manage partnerships with school administration and personnel to ensure the necessary conditions and resources are in place for corps members to deliver attendance, behavior, and course performance interventions for students. Corps Member Program Delivery & Experience Lead, manage, and coach a team of AmeriCorps Members to achieve service performance and standards requirements and to reach their leadership development potential. Model leadership that is animated by City Year's culture and values, and create spaces that empower corps members to access the power of our culture and values in personally meaningful ways. Guide AmeriCorps Members in developing their professional plans for the future once their service experience has concluded. The IM is also an effective talent developer who will lead corps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The Impact Manager may manage anywhere between 8 to 16 City Year AmeriCorps members. Service Excellence: Impact Manager ensures that service tools are utilized effectively; school site supports a practitioner culture; Set and monitor clear, measurable weekly, and monthly deliverables for AmeriCorps members to ensure effective planning and execution of service priorities and parent/community engagement events. Service Partner Management Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of school partnership agreement and conditions for success. External Relations and Site Support : Identify leaders and resources in the community to develop partnerships that support the ability of the team to implement its school-based and community-based service objectives; Work with team to manage relationships with local community organizations and neighborhood councils and direct team’s community engagement activities. Basic Qualifications Relationship Development : Demonstrated ability to develop and manage complex relationships with schools and community partners. Proven ability to have tough conversations and to hold staff accountable towards their performance goals.  Manage relationships with diverse groups of internal and external stakeholders to help achieve service goals and corps member development. Talent Development : Proven success managing diverse teams towards a common goal. History of coaching developing talent within young people between the ages of 18-25. Executes to Results : Must have a strong record of achieving transformational results with students from low-income communities, at the classroom, school, or network/multiple-school levels. Ability to problem solve, multitask key priorities, trouble shoot and show creative problem solving when faced with perceived barriers. Communication : Ability to translate mission and vision from organization level to corps members and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently, and with transparency to the right people at the right time to ensure success of our corps members in service. Additional Required Experience and Qualities Needed: Bachelor’s degree strongly preferred; or equivalent work experience. Candidates with a strong background and understanding of education practice and policy. Minimum 2 years of proven people management preferred. Sets high expectations for self and others they are leading and holds self and team accountable for performance goals. Able to develop diverse talent through performance plans, reviews, delegation, and leadership opportunities. Attitude Essentials—growth mindset, passion for City Year’s mission, community service, detail orientation, commitment to teamwork, commitment to Diversity, Belonging, Equity, and Inclusion. Thrives in diverse, youthful, high energy, entrepreneurial, and fast-changing environment. City Year/AmeriCorps experience a plus. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The mission of the Impact Manager (IM) role is to coach and develop AmeriCorps Members as a City Year team of idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students. Reporting directly to an Impact Director, the IM’s role plays a critical part in implementing City Year’s school-based Whole School  Whole Child mission and practices within their partner schools by leading AmeriCorps Members and working closely with school leadership in pursuit of meaningful outcomes at a student level. Primary Responsibilities Service Delivery & Impact Implement City Year’s Whole School, Whole Child supports and interventions with a high degree of quality to the right students, in the right dosage, at 2 assigned schoolhouses. Observe and coach AmeriCorps Members on their implementation of academic intervention programs and student engagement strategies, providing feedback to support their continued growth. Oversee ACM-led school climate activities and organizational initiatives, including student/parent engagement events. Manage/oversee Extended Day programming (Before and After School) Oversee weekly Social Emotional Learning intervention implementation by reviewing lesson plans and Observation and Coaching Effectively gather, analyze, and utilize data Oversee collection and input of data by AmeriCorps Members Track progress to goals Utilize data to inform decisions and strategy Partner with Evaluations Manager for support with data collection and analysis AmeriCorps Member Program Delivery & Experience Lead, manage, and coach a team of up to 20 AmeriCorps members to achieve service performance requirements, meet corps practitioner standards, and reach their leadership development potential. Lead ongoing AmeriCorps member mentoring, support, and development Build a positive culture across team of AmeriCorps Members in which AmeriCorps Members feel valued, supported, challenged, and successful. Plan and execute weekly team meetings. Conduct consistent, formal one on ones with AmeriCorps Members. Partner with Impact Coach and Impact Director to identify trends across teams in order to provide support through trainings and coaching. Partner with Learning and Development Manager on AmeriCorps Member Career development and training (Leadership After City Year, resume reviews). Work closely with Learning and Development Team to follow up with AmeriCorps Members following trainings and development spaces. Service Partner Management Build and cultivate a strong partnership with Teachers, Principal, school officials, and other key decision makers that will support the successful implementation of City Year’s Whole School Whole Child model and will create the necessary conditions for ACM success. Monitor implementation of school partnership agreement and conditions for success. Participate in school leadership meetings, sharing updates and offering support with school-based initiatives. Meet weekly with school/City Year liaison, leveraging strong communication and negotiation skills to ensure best possible implementation of WSCW for positive student and ACM outcomes. Engage in formal meetings quarterly with Principal and school leadership team for continuous alignment on services and student support Coach Team Leaders on organizing and leading culture building activities and trainings within the schoolhouse. Work in partnership with school to ensure AmeriCorps Members are positioned for success. Use data to continuously evaluate partnership progress. Engage regularly with instructional coaches at school site to ensure AmeriCorps Members receive additional coaching and support. Participate successfully in MDCPS/school Impact Reviews, sharing updates and receiving feedback on the work of AmeriCorps Members Consistently check in with AmeriCorps Member partner teachers Organizational Stewardship Support the overall success and sustainability of City Year Miami and the Impact Team by supporting with site and Impact level initiatives and operating in ways that advance our site mission and vision within the Miami community. Join and contribute to one Impact Team Working Group supporting progress in priority areas for City Year Miami Impact Team for the fiscal year. Support Recruitment and Admissions with AmeriCorps Member candidate interviews. Work closely with City Year Miami’s Development Team on the execution of fundraising and partnership events, including as part of at least one planning committee leading up to the event. Effectively manage school team budgets and prioritize responsible use of organizational resources. Engage fully in City Year Miami’s Performance Management Process. Communicate effectively across departments. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.