2 jobs found

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an upbeat, customer-focused, and analytical individual to join the School Membership team. The ideal candidate will enjoy working with customers and responding to incoming inquiries. You are well-organized and extremely personable. We are looking for a quick learner who is flexible and can take on a variety of independent projects. #LI-RD1 As a School Membership Specialist, you'll be supporting schools and educators by responding to questions, solving problems and ensuring they have an exceptional experience with us. You are someone who is passionate about and dedicated to providing the highest quality of service to our growing customer base. This is a full-time position in our Raleigh, NC area office. The work schedule for this role is Monday-Friday in the office with the option to work from home one day per week. WHAT YOU'LL BE DOING Clearly explain key product (IXL...

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Key Account Manager to join our IXL account management team. For the Key Account Managers, relationships and project management are of utmost importance. The accounts you will be working with are complex and require tremendous collaboration with both internal and external teams. The Key Account Manager is the one single point of contact and must streamline communication among the various groups involved. #LI-MM1 To be successful in this role, you will have a passion for customer success and project management both from an internal and customer facing perspective. You will develop relationships with important strategic clients and will provide account performance execution support, analysis and tactical help to drive successful implementations and ongoing customer satisfaction. As a Key Account Manager at IXL, you will work with other internal teams to provide best in class...