71 customer success manager jobs found

Special Education Instructional Manager Full Description Special Education Instructional Manager Remote; Work From Home Company Summary Learning Network is a growing, innovative, and customer-centric educational services company. We seek creative and tenacious individuals to help us drive success through service. Service is very important to us. At Learning Network, you will be among people who care about their customers and colleagues. We prioritize service by ensuring the details are done and done well - every time. We make promises, and we keep those promises. We recognize that our customers and employees don't have to choose us. As such, service is embedded deep within our culture - and providing white-glove service is an expectation of every employee. At Learning Network, you'll be a part of something special. You'll sleep better knowing you make a difference by bringing the most innovative education to thousands of students. You'll do this amongst a supportive...

Engagement Manager (Ed-Tech)- Ohio/Michigan Full Description At ClassLink, we believe learning should be accessible, engaging, and empowering for every student, every educator, everywhere. That's why we build secure, intuitive tools that empower more than 26 million students and educators worldwide. From simplifying access with single sign-on, to advancing equity with usage analytics, to automating secure rostering, our platform helps schools focus on what matters most: teaching and learning. We're not just building tools, we're building what's next in education. By removing barriers and enabling data-driven decisions, our solutions help educators lead with confidence and students thrive in and out of the classroom every day. Our team is driven by purpose and grounded in three core values: Strive to Grow - always learning, improving, and innovating. Deliver Worthwhile Experiences - for our users, our partners, and each other. Contribute with Heart - putting people first in...

Senior Product Manager Full Description Over the last 14 years, Ellevation Education has built a thriving business serving the educators who support English Learners. Today, nearly 2,000 districts across the country use Ellevation software to drive English Language Development (ELD) in their schools. We are a successful, growing business with a real mission: helping ELLs achieve their highest aspirations. We're hiring a Senior Product Manager for our Data Ingest team as we pursue our goal of being the premier and most impactful ELD solution on the market. Just as we're evolving our product experience from a suite of point solutions into an integrated platform, we're evolving how we get data into that platform - moving from a patchwork of data ingestion tools to a single, scalable ingest engine. This role reports to a VP of Product and partners daily with Engineering and Data Operations team members. You'll serve as a product leader for Data Ingest - building the tooling that...

Product Manager, Lifelong Learning Full Description Product Manager About Modern Campus Modern Campus empowers institutions to move with confidence across the modern learner journey. Our platform spans web content management, curriculum and catalog management, student engagement and lifelong learning - giving more than 1,700 colleges and universities the infrastructure they need to support the entire learner-to-earner lifecycle and deliver personalized, scalable experiences. We partner with the education community to create new pathways for learning and opportunity, reimagining how institutions serve the modern learner and shape the future of education. Our purpose - our north star - is to empower institutions to confidently serve and support the modern learner. This mission and purpose come to life through how we show up every day: We exist to create empowerment through education. We lead with honesty and empathy. We shape the future through innovation. We become...

Principal Product Manager, Analytics Full Description Our Company Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We serve the research, academic and clinical communities through the application of technology and analytics to content. In this way, we empower those communities to contribute to social progress, to enhance human well-being and to share and expand the breadth of human knowledge. About the Role We are seeking a Principal Product Manager to lead the transformation of how we deliver analytics to internal and external customers through AI. This collaborative, forward-thinking leader will guide product discovery, strategy, and execution, translating emerging technologies and customer insights into practical, actionable solutions that improve decision-making and outcomes across our Healthcare Education portfolio. Responsibilities...

Specialist, Partnership Management Full Description Position: Specialist, Partnership Management Employer: Pearson - School Assessment Location: Remote (flexible work-from-anywhere environment) Salary: $65,000 - $75,000 The Specialist, Partnership Management supports School Assessment in the successful delivery and fulfillment of assigned program(s). This role requires being self-motivated, diligent, and able to meet business and project demands within a dynamic and fast-paced environment, whether responsible for multiple projects or one larger project within a program requiring multiple resources and functional integration. The Specialist spends considerable time communicating with customers and stakeholders (vendors, cross-functional teams, subcontractors) to ensure customer satisfaction, and anticipates opportunities and issues proactively while managing scope using project management applications and tools. Customer Relationship Management: Establish and...

Manager of Strategic Finance Full Description ParentSquare is a rapidly growing Santa Barbara-based company that's changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 22 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility. We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all...

Manager, CS (Attendance Plus) Full Description ParentSquare is a rapidly growing Santa Barbara-based company that's changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 22 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility. We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all...

School Success Manager (Seasonal) Full Description Who we are School scheduling is a hard problem, one that technology was meant to solve. Yet for decades, the master schedule has been built by hand, consuming educators' valuable time while delivering a sub-optimal result for students. We started Timely to build the tool we wish we had when we were in schools. And today, we are changing how schools create high quality schedules for teachers and students. Timely combines groundbreaking AI technology with support from a team of expert school schedulers: saving schedulers' time, and surfacing opportunities for leaders to unlock staff potential. Timely delivers optimized master schedules that are more efficient, accommodate diverse educator needs, and enable student access to courses and pathways that impact their lives. Our district and school partners agree: scheduling is a key opportunity for educational innovation, and that Timely is the indispensable partner in addressing...

School Success Manager Full Description Who we are School scheduling is a hard problem, one that technology was meant to solve. Yet for decades, the master schedule has been built by hand, consuming educators' valuable time while delivering a sub-optimal result for students. We started Timely to build the tool we wish we had when we were in schools. And today, we are changing how schools create high quality schedules for teachers and students. Timely combines groundbreaking AI technology with support from a team of expert school schedulers: saving schedulers' time, and surfacing opportunities for leaders to unlock staff potential. Timely delivers optimized master schedules that are more efficient, accommodate diverse educator needs, and enable student access to courses and pathways that impact their lives. Our district and school partners agree: scheduling is a key opportunity for educational innovation, and that Timely is the indispensable partner in addressing the...

Product Manager (PM2) Full Description Product Manager (PM2) Fully Remote • Development Job Type Full-time Description At ClassLink , we believe learning should be accessible, engaging, and empowering for every student, every educator, everywhere. That's why we build secure, intuitive tools that empower more than 26 million students and educators worldwide. From simplifying access with single sign-on, to advancing equity with usage analytics, to automating secure rostering, our platform helps schools focus on what matters most: teaching and learning. We're not just building tools, we're building what's next in education. By removing barriers and enabling data-driven decisions, our solutions help educators lead with confidence and students thrive in and out of the classroom every day. Our team is driven by purpose and grounded in three core values: Strive to Grow - always learning, improving, and innovating. Deliver Worthwhile Experiences - for our users, our...

Client Value Partner Full Description Location Requirements Remote, USA Remote with up to 15% travel for regional client events, on-site workshops, and industry conferences. How You'll Contribute to Our Mission Reporting to the Group Lead, Client Value Partner, you will manage a pooled book of mid-touch K-12 district clients across all Frontline pillars, applying deep expertise in at least one pillar and baseline fluency in the others. You will employ a hybrid engagement model-digital at scale complemented by targeted personal touch-to maximize adoption, generate expansion opportunities, and upsell services, moving accounts toward strategic status and higher lifetime value. How You'll Drive Success Own a portfolio of ~75 mid-touch districts, segmenting by health and growth potential to prioritize engagement. Design and execute Gainsight-powered digital journeys (email, in-app, webinars) that drive onboarding completion, feature activation, and continuous value...

Senior Manager, HRIS and Talent Systems Full Description At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential. Position Description The Senior Manager, HRIS and Talent Systems position is a full-time, exempt role and a critical part of the Talent Team at Rocketship. Our success as an organization is dependent...

Statewide Learning & Career Partnerships Manager Full Description Statewide Learning & Career Partnerships Manager Req #412 Virtual• Nevada, USA Job Description Posted Friday, September 11, 2026 at 12:00 PM | Expires Tuesday, October 27, 2026 at 11:59 AM We are looking for a highly skilled Statewide Learning & Career Partnerships Manager to lead strategic discussions with state departments of education and large (strategic) school districts in the assigned area. This role reflects the evolution of Discovery Education's statewide partnerships toward career readiness and workforce development, pairing our K-12 instructional footprint with state career and technical education (CTE) priorities and industry-facing initiatives The Manager is always strategizing to improve program usage and to transform teaching and learning through the implementation of engaging standards-based K-12 digital curriculum, delivery of intensive professional development, and...

Manager, Implementations Full Description ClassWallet, a leading financial technology company in the United States serving agencies delegated responsibility to manage public funds, is seeking to hire a Manager, Implementations to join our team. Agencies use ClassWallet to get public funds to the right people, and ensure the funds are used for the right purpose. ClassWallet's suite of products and services empowers agency administrators to dramatically increase efficiency of funds distribution and spend compliance, reduce programmatic costs, maximize the full potential impact of the program, and satisfy the needs and expectations of policymakers, constituents and public reporting. ClassWallet has processed over $6.7 billion to date and serves public agencies across 39 states. In its 11+ years in operation, ClassWallet has completed over 12M transactions, funded 1.1M recipients, processed over 5M applications, and now serves 300+ state and local agency clients, supported by a team...

Account Manager II (Strategic) Full Description About Renaissance When you join Renaissance®, you join a global leader in pre-K12 education technology! Renaissances solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matterscreating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description The Account Manager II is responsible for managing and selling Renaissance Learnings products and services, within assigned territory, and achievement of revenue goals through prospecting, new business, customer renewals, cross-sell, and...

Senior Product Manager, Math Assessment Full Description Senior Product Manager, Math Assessment Location Remote - United States Employment Type Full time Location Type Remote Department Product Compensation $150K - $153K • Offers Equity • Offers Bonus Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. About Amplify Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K-12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and...

Group Product Manager, Supplemental, Intervention and Free Full Description Group Product Manager, Supplemental, Intervention and Free Location Remote - United States Employment Type Full time Location Type Remote Department Product Compensation $180K - $184K • Offers Equity • Offers Bonus Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. About Amplify Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K-12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has...

Sr Product Manager II, ClinicalKey Nursing Full Description Sr. Product Manager II, ClinicalKey Nursing Would you like to shape AI-first tools that help nurses deliver better care? Are you ready to connect complex products into seamless healthcare experiences? About the Team Join the Nurse Readiness team at Elsevier as we create the next generation of digital experiences for nurses. Our team develops trusted solutions that help nurses access evidence-based knowledge, build confidence, and deliver exceptional patient care throughout their careers. Working alongside clinicians, educators, designers, engineers, and product leaders, we combine Elsevier's world-class content with modern technology to solve meaningful challenges for healthcare organizations worldwide. This role offers the opportunity to shape connected product experiences that simplify workflows, reduce friction, and help customers get more value from the solutions they use every day. About the Role As...

Senior Product Manager Full Description Company Overview: Everything we do is for educators. Were partnering with them to advance a bold vision for education that boosts district performance and student success. At Follett Software, we empower educators across roles with technology that streamlines processes and manages information and resources to improve their schools, increase student success, and drive the future of education. We believe that by empowering educators to amplify their impact on students lives, we can change the world. Our goal and mission is to drive the future of education. We are inspired by educators to deliver transformative technology. Our innovative, connected solutions simplify challenges and offer a seamless and intuitive experience. POSITION SUMMARY The Senior Product Manager, Titlewave owns the B2c ecommerce experience and conversion strategy for Titlewave, Follett Software's educator-focused digital marketplace serving teachers and...