9 customer success manager jobs found in Boston

Senior Product Manager Full Description Over the last 14 years, Ellevation Education has built a thriving business serving the educators who support English Learners. Today, nearly 2,000 districts across the country use Ellevation software to drive English Language Development (ELD) in their schools. We are a successful, growing business with a real mission: helping ELLs achieve their highest aspirations. We're hiring a Senior Product Manager for our Data Ingest team as we pursue our goal of being the premier and most impactful ELD solution on the market. Just as we're evolving our product experience from a suite of point solutions into an integrated platform, we're evolving how we get data into that platform - moving from a patchwork of data ingestion tools to a single, scalable ingest engine. This role reports to a VP of Product and partners daily with Engineering and Data Operations team members. You'll serve as a product leader for Data Ingest - building the tooling that...

School Success Manager (Seasonal) Full Description Who we are School scheduling is a hard problem, one that technology was meant to solve. Yet for decades, the master schedule has been built by hand, consuming educators' valuable time while delivering a sub-optimal result for students. We started Timely to build the tool we wish we had when we were in schools. And today, we are changing how schools create high quality schedules for teachers and students. Timely combines groundbreaking AI technology with support from a team of expert school schedulers: saving schedulers' time, and surfacing opportunities for leaders to unlock staff potential. Timely delivers optimized master schedules that are more efficient, accommodate diverse educator needs, and enable student access to courses and pathways that impact their lives. Our district and school partners agree: scheduling is a key opportunity for educational innovation, and that Timely is the indispensable partner in addressing...

School Success Manager Full Description Who we are School scheduling is a hard problem, one that technology was meant to solve. Yet for decades, the master schedule has been built by hand, consuming educators' valuable time while delivering a sub-optimal result for students. We started Timely to build the tool we wish we had when we were in schools. And today, we are changing how schools create high quality schedules for teachers and students. Timely combines groundbreaking AI technology with support from a team of expert school schedulers: saving schedulers' time, and surfacing opportunities for leaders to unlock staff potential. Timely delivers optimized master schedules that are more efficient, accommodate diverse educator needs, and enable student access to courses and pathways that impact their lives. Our district and school partners agree: scheduling is a key opportunity for educational innovation, and that Timely is the indispensable partner in addressing the...

Job Description Reports To : Executive Director of Leadership Development Overview As the birthplace of public education in the United States, the Boston Public Schools is committed to partnering with families to transform the lives of all children through exemplary teaching and leadership. Among other indicators, graduation rates, NAEP scores and student re-engagement and access to arts have increased greatly over the last years. Boston Public Schools is committed to the achievement and well being of each of our scholars and believe that strong leadership teams are a key lever in school success. The Office of Leadership Development team is committed to driving proactive recruitment and strategic pipeline cultivation for all school administrator roles. This is critical, high-stakes work, as the success of every BPS school and the achievement of our scholars directly depend on high-quality, diverse, and instructionally-focused leadership teams. The Coordinator operates as...

Technical Curriculum Developer - AI Agents Full Description Technical Curriculum Developer - AI Agents - Remote Team: Training Services City: Boston State: MA Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in , committed to making a positive impact on its customers, employees, and communities. The Role This is not a...

Job Description REPORTS TO: Director of BPS Helpline GENERAL DESCRIPTION: Founded in 1647, Boston Public Schools (BPS) is the oldest public school district in the country. With approximately 49,000 students from over 114 different countries, more than 10,000 employees, and an annual budget of $1.2 billion, BPS is the largest school district in Massachusetts and is one of the most diverse as well. BPS has been recognized as one of the top urban school districts in the United Students and was recently awarded the Broad Prize for Urban Education as the most improved urban school district in the nation. Customer service is an important priority for the BPS. As such, the District has launched the BPS Helpline, a centralized information and complaint resolution system designed to provide our constituents - parents, students, community members and more - with a singular point of contact to ensure a more efficient, coherent, and equitable communication system. The BPS Helpline...

Job Description REPORTS TO: Director of BPS Helpline GENERAL DESCRIPTION: Founded in 1647, Boston Public Schools (BPS) is the oldest public school district in the country. With approximately 49,000 students from over 114 different countries, more than 10,000 employees, and an annual budget of $1.2 billion, BPS is the largest school district in Massachusetts and is one of the most diverse as well. BPS has been recognized as one of the top urban school districts in the United Students and was recently awarded the Broad Prize for Urban Education as the most improved urban school district in the nation. Customer service is an important priority for the BPS. As such, the District has launched the BPS Helpline, a centralized information and complaint resolution system designed to provide our constituents - parents, students, community members and more - with a singular point of contact to ensure a more efficient, coherent, and equitable communication system. The BPS Helpline...

Job Description Position Overview Boston Public Schools (BPS) is the largest school district in Massachusetts, serving approximately 50,000 students with a $1.2 billion budget. The Office of Facilities Management (OFM) is one of the largest departments within the district, managing a $90 million annual budget (approximately 10% of total spending). The department is responsible for maintaining 125 school facilities across 11 million square feet, ensuring the safety and functionality of educational spaces. Additionally, OFM is involved in the district's Long-Term Facilities Plan, focusing on strategic capital upgrades and improvements across the district. The Executive Director of Facilities Management will provide overall leadership for the planning, implementation, and management of facilities maintenance, operations, planning, engineering, minor and major projects. The Executive Director will report directly to the Chief of Operations and will play a critical role in...

Job Description Job Title: Senior Energy Management Specialist FTE: 1.0 Division: Operations Office: Facilities Management Team: Energy Division - Planning, Engineering, Sustainability, and Environment Reports to: Director of Planning, Engineering, Sustainability, and Environment Academic/Non-Academic: Non-Academic Position Overview: Boston Public Schools (BPS) seeks an experienced Energy, Utilities, and Building Systems professional to assist with the implementation and maintenance of the BPS Energy Management program, and advise BPS on energy and utilities best practices within BPS buildings. The Senior Energy Management Specialist position resides in the Facilities Management Department within the Operations Division of Boston Public Schools, and is part of the BPS Energy Division reporting to the Director of Planning, Engineering, Sustainability, and Environment The BPS Energy Division utilizes Building Management Systems to monitor and manage all BPS building...