2 customer success manager jobs found in Philadelphia

Overview Impact the Moment When was the last time you experienced the impact of your work? Our Higher Ed Sales team thrives on building meaningful relationships with educators and learners. With that comes the unique opportunity to impact lives across the world and experience first-hand the difference your hard work makes. We're looking for a Sales Representative to support a territory of universities and colleges in Philadelphia. Reporting to a District Sales Manager in our Higher Education Sales Organization, the Sales Representative will be responsible for driving digital product sales within the assigned territory by connecting with faculty and key stakeholders at colleges and universities. How can you make an impact? Sales Representatives are experienced communicators who are highly organized, data-driven, and can quickly learn and leverage new technologies to maximize the impact of McGraw Hill solutions on educators and learners. The ideal candidate has an...

Are you a collaborative Machine Learning Ops Engineer looking to work for a mission driven global organization? Are you looking to drive cutting edge products that have a true societal impact? About the team, this team that powers Elsevier's Health platforms: Clinical Key AI, Sherpath AI, and AI-driven automated clinical and content workflows. You will bridge Data Science and Engineering to turn experimental NLP/IR/GenAI models into secure, reliable, and scalable services. Our systems operate over one of the world's largest medical and scholarly landscapes. About the role, as a Senior Machine Learning Engineer you'll work on AI-based features (GenAI, Agentic AI, RAG, etc.) search/ranking quality, and knowledge graph aware retrieval while enforcing content rights and editorial confidentiality. Key Responsibilities ML & LLM Engineering, Search and Recommendation Engines Automate and orchestrate machine learning workflows across major cloud and AI platforms (AWS, Azure,...