175 customer success manager jobs found in Remote

Customer Success Manager Full Description Customer Success Manager tl;dr ReadTheory, a bootstrapped EdTech company used by more than 20 million students, is hiring a Customer Success Manager to run onboarding and ongoing success for our K-12 school customers while mentoring our customer support rep and covering some chat/email time. Why is this a great position? ReadTheory has been used by more than 20 million students, growing primarily through teacher word of mouth. You will shape how schools experience ReadTheory Premium from first login to renewal. You will build playbooks, coach a support teammate, and work directly with the founders to improve literacy outcomes at scale. Whom are we looking for? A hands-on leader who can guide schools to success and keep service levels high. You write clearly, present confidently, and build simple processes. You are tech savvy, proactive, and comfortable partnering with Sales and Product. Prior K-12 experience is a plus....

Customer Success Manager, Enterprise Full Description The Schoolinks Customer Success Team is continuing to grow as we bring on new customers. We're looking for passionate, customer centric individuals to be the next Customer Success Managers. We are looking for team members to lead our larger, more complex district implementations. Your Responsibilities will include... Meet onboarding, usage, and renewal targets for your portfolio of districts. Onboard new districts by leading their project kickoff, data integration, and training sessions. Assess usage, engagement, and outcome data to determine health and action needed at each of your districts. Build and maintain director and executive level relationships at each of your districts. Facilitate renewal process (quote, verbal approval, signature) for your districts. Provide well-structured customer feedback to our Product Team, collected during the various customer engagements. Continuously define, document...

Enterprise Customer Success Manager (Remote, US) Full Description Why You'll Love This Role: As a member of our Enterprise Customer Success team, you'll have the opportunity to directly influence how administrators engage with Newsela. You'll monitor the health of your portfolio and every step of the client life cycle, while working closely with our internal teams to ensure clients are engaging with and getting the most out of Newsela's solutions. You will also manage customers as they go through the Newsela Customer Journey, and will ensure they have the necessary support and resources at each step in the process to create an exceptional experience from the pre-sale team introduction throughout the full lifecycle. You will have the opportunity to partner closely with members of our Sales, Marketing, and Support teams. Your work will directly impact the expansion and adoption of Newsela products in K-12 classrooms nationwide, and will ultimately help bring engaging,...

SMB Customer Success Manager Full Description About Us: Seesaw is an ed-tech company that opens the window to learning, allowing the brilliance and uniqueness of every elementary student to shine through to teachers and families. More than 10 million people across 150+ countries use our all-in-one education platform monthly. Historically, families had little insight into what their children were learning in school, and students had to demonstrate their skills in a one-size-fits-all way that failed to capture the depth of their knowledge. Since 2013, Seesaw has paved a new way for learning by enabling families to participate in their children's education. Our platform generates a powerful learning loop that connects teachers, families, and students, thus creating an environment where every student can thrive. Our Mission: Seesaw's mission is to create an experience where students are inspired to be their best. We all deeply value education and come to work knowing that...

Senior Customer Success Manager, Texas Full Description WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love . Role Description As a Senior Customer Success Manager, Texas , you will lead high-level strategic partnerships across major school districts in the state to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a Texas market expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts within the unique Texas educational landscape. You will oversee complex onboarding and...

Customer Success Manager Full Description Location: Remote. Candidates must be located in CA, AZ, TX, or in/near Phoenix, Denver, Seattle, Portland, or Las Vegas, with 30-40 percent travel. Who We Are Informed K12 is transforming how school districts operate by bringing critical workflows online with the unique flexibility needed to serve the school community. In many ways, district-level processes have the greatest impact on student outputs and outcomes. However, today many school districts across the country remain stuck with fragmented, inefficient processes that lack cohesion. It only takes a single process to fail to lead to funding, staffing, and financial risk. At large, this may lead to budget overruns, compliance risks, and service disruptions to students and teachers. Our platform enables educators and administrators to orchestrate their processes to run more efficient, transparent, and compliant school districtsâ€"so they can focus on what matters most:...

Scaled Customer Success Manager Full Description Location: Remote located with ability to travel 25% of the time. Who We Are Informed K12 is transforming how school districts operate by bringing critical workflows online with the unique flexibility needed to serve the school community. In many ways, district-level processes have the greatest impact on student outputs and outcomes. However, today many school districts across the country remain stuck with fragmented, inefficient processes that lack cohesion. It only takes a single process to fail to lead to funding, staffing, and financial risk. At large, this may lead to budget overruns, compliance risks, and service disruptions to students and teachers. Our platform enables educators and administrators to orchestrate their processes to run more efficient, transparent, and compliant school districtsâ€"so they can focus on what matters most: students. We partner with educators and administrators to drive sustainable...

Senior Customer Success Operations Manager Full Description WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love . Senior CS Operations Manager Role Description We're looking for a Senior Customer Success Operations Manager who can own and scale the analytical, planning, and systems infrastructure that our CS organization runs on - and who drives measurable improvements in retention visibility, leadership decision-making, and cross-functional execution. You will be the analytical backbone of our CS team: a person leaders turn to when they need a number explained, a planning cycle run, or a program landed. Â Responsibilities In this role,...

Senior Manager of Implementation Success - NYC Metro Full Description Senior Manager of Implementation Success - NYC Metro Fully Remote • New York City, NY • Program Success Job Type Full-time Description ABOUT THE ROLE The Program Success team partners with schools and districts to help educators unlock the full potential of every learner. Through thoughtful use of technology, data, and personalized support, we help teachers and leaders use insights to guide instruction, deepen engagement, and promote equitable learning opportunities. As the Senior Manager of Implementation Success, you are pivotal in ensuring successful program implementations and high quality collaborative relationships with our school partners in New York City. Your days will be varied with a mix of central support for our team and ownership of school-based relationships where you are the "face" representing Teach to One . With a proactive approach to partnership, you will anticipate our...

Sr. Product Marketing Manager Full Description Sr. Product Marketing Manager Location: United States Description Location: Remote, USA How You'll Contribute to Our Mission Senior Product Marketing Managers at Frontline Education own the narrative for a product domain or portfolio, translating product and platform strategy into clear, compelling stories that drive customer understanding, adoption, and measurable business outcomes. They operate with a high degree of autonomy and raise the bar for the craft across the Product Marketing function. Working within Frontline's empowered product model, Product Marketing Managers serve as the source of the story across a product domain or portfolio. They partner with and influence Product Management, Product Design, Sales, Customer Success, and Marketing to ensure alignment between what we build, how we position it, and how customers experience its value. They also mentor other Product Marketing Managers and set the...

Controller Full Description Controller Remote About Braintrust Tutors Braintrust Tutors partners with schools and districts to deliver high-impact K-8 academic intervention through strong instructional talent, disciplined operations, and a purpose-built platform that supports implementation, visibility, and student progress. We operate in a complex environment where school-year seasonality, district procurement cycles, staffing, attendance, and program execution all affect financial performance. We are looking for a Controller who can bring rigor, accuracy, and operational visibility to the finance function while supporting a growing education business. Position Overview Braintrust is seeking a Controller to lead accounting operations and financial discipline in close partnership with the CFO. This role is ideal for a hands-on finance operator who can own the integrity of the numbers, strengthen internal controls, improve reporting cadence, and build scalable...

Senior Product Manager, Data & Instructional Insights Full Description Senior Product Manager, Data & Instructional Insights Department Product Management Employment Type Full Time Location Remote - USA Workplace type Fully remote Reporting To Director of Product Design 7 The Senior Product Manager is responsible for the strategic ownership, execution, and evolution of our student performance data and instructional reporting tools. This role will own the roadmap for district, campus, and student-level insights, transforming complex student performance data into actionable instructional intelligence. This role serves as a highly autonomous Product Managerer with direct ownership of several major product areas, driving end-to-end product strategy, execution, delivery, and continuous improvement across the full product lifecycle. The Senior Product Manager partners closely with Engineering, Product Design, Curriculum, QA, Customer Success, and...

Product Marketing Manager Full Description Product Marketing Manager Marketing Remote (United States) About inquirED inquirED was founded by teachers to bring rigorous and joyful learning to every student. We're a fast-growing start-up, serving more educators and students every day. Inkwell, our integrated ELA and social studies curriculum, brings two core subjects studies together into one coherent instructional experience that builds knowledge and literacy skills, saves time and resources, and supports meaningful learning for both students and teachers. Inquiry Journeys, our elementary social studies curriculum, is used in schools and districts across the country to help students develop deep social studies knowledge and the inquiry skills essential for a thriving democracy. Join our team of designers, advocates, guides, thought leaders, and makers to help us make an even greater impact. Together, we can shape the future of education. About the role Description...

Associate Product Marketing Manager Full Description Associate Product Marketing Manager Marketing Remote (United States) About inquirED inquirED was founded by teachers to bring rigorous and joyful learning to every student. We're a fast-growing start-up, serving more educators and students every day. Inkwell, our integrated ELA and social studies curriculum, brings two core subjects studies together into one coherent instructional experience that builds knowledge and literacy skills, saves time and resources, and supports meaningful learning for both students and teachers. Inquiry Journeys, our elementary social studies curriculum, is used in schools and districts across the country to help students develop deep social studies knowledge and the inquiry skills essential for a thriving democracy. Join our team of designers, advocates, guides, thought leaders, and makers to help us make an even greater impact. Together, we can shape the future of education. About the role...

Product Marketing Manager Full Description Product Marketing Manager Location: United States Description Product Marketing Manager Location: Remote, USA How You'll Contribute to Our Mission Product Marketing Managers at Frontline Education are responsible for translating product strategy into clear, compelling narratives that drive customer understanding, adoption, and measurable business outcomes. Working within Frontline's empowered product model, Product Marketing Managers serve as the source of the story for their product area. They partner closely with Product Management, Product Design, Sales, Customer Success, and Marketing to ensure alignment between what we build, how we position it, and how customers experience its value. In this role, you will help shape how our products are understood in the market, contribute to our "Better Together" platform narrative, and ensure our messaging reflects real customer needs and outcomes. How You'll Drive Success...

UI/UX Manager Full Description UI/UX Manager Department Product Management Employment Type Full Time Location Remote - USA Workplace type Fully remote Reporting To Director of Product Design The UI/UX Manager is the owner of the Summit K12 design system and user experience execution across the platform. This is an ownership role responsible for ensuring that design standards, interaction patterns, accessibility requirements, and user experience principles are consistently applied across all products. This role translates platform experience strategy into scalable, enforceable design systems and ensures high-quality execution from discovery through delivery. The UI/UX Manager enables speed, consistency, and clarity for Product and Engineering teams by providing clear UX guardrails and reusable components. Key Responsibilities Core Responsibilities 1. Design System Ownership Own and maintain the Summit K12 design system, including components,...

Revenue Operations Specialist Full Description Revenue Operations Specialist Sales & Marketing Remote (United States) ParentSquare is a rapidly growing Santa Barbara-based company that's changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 22 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility. We are not just creating a product; we are...

Senior Revenue Systems Manager Full Description Senior Revenue Systems Manager General & Administrative Remote (United States) ParentSquare is a rapidly growing Santa Barbara-based company that's changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 22 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility. We are not just creating a product; we...

Literacy Specialist Full Description Careers at Wilson Language Training Are you ready for new challenges and new opportunities? Join our team! Literacy Specialist Department: | Literacy Specialist Location: | START YOUR APPLICATION Here at Wilson Language Training, we are committed to working together for our mission to achieve literacy for all. We believe literacy is a fundamental right and should be attainable for all people. We strive to reflect this belief in our work. The success of our team members is no less paramount. We're dedicated to ensuring that every Wilson employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work. Are you ready to be a changemaker? Wilson Language training is growing and is looking to hire a Literacy Specialist. The role of the Literacy Specialist ("LS") at Wilson Language Training is a key lever for the success of Wilson's programs nationally. Literacy Specialists...

Sr. Product Marketing Manager Full Description Sr. Product Marketing Manager Remote - United States Marketing 19 days ago Remote Full-time Who We Are Informed K12 is transforming how school districts operate by bringing critical workflows online with the unique flexibility needed to serve the school community. In many ways, district-level processes have the greatest impact on student outputs and outcomes. However, today many school districts across the country remain stuck with fragmented, inefficient processes that lack cohesion. It only takes a single process to fail to lead to funding, staffing, and financial risk. At large, this may lead to budget overruns, compliance risks, and service disruptions to students and teachers. Our platform enables educators and administrators to orchestrate their processes to run more efficient, transparent, and compliant school districts, so they can focus on what matters most: students. About the Role Are you passionate about...