TrulyHired
Peabody, MA
Job Description POSITION: School Technology Support Specialist REPORTS TO: IT Director JOB GOAL To deliver timely, efficient, and professional technical support across designated district schools. This role ensures the continuous operation of the school technology ecosystem-encompassing student Chromebooks, end-user devices, network and internet connectivity, interactive displays, copiers, classroom phones, Google Workspace, and educational software-to foster a seamless digital learning environment. PERFORMANCE RESPONSIBILITIES Technical Support & Operations Provide comprehensive phone, remote, and daily onsite technical support to faculty, staff, and students across multiple district locations. Manage, monitor, and prioritize the helpdesk ticketing workflow to ensure timely acknowledgement, communication, and resolution of technical issues while maintaining accurate documentation. Perform routine and advanced...

