TrulyHired
Newport News, VA
Job Description Job Summary Under the direction of the Supervisor of Technology Support Services, performs complex work. Work involves implementing, maintaining, and servicing computer hardware (desktops, laptops, and mobile computing devices), network connectivity, applications, and associated peripherals. Position carries out installation, testing, and technical tasks in support of computer hardware (desktops, laptops, and mobile computing devices), applications and associated peripherals. Work requires highly professional customer service to staff and students; assisting staff with resolving issues in functional and enterprise applications. Position can train and provide technical guidance to lower graded positions. The work can be assigned to a site or dispatched from the help desk. Essential Duties 1. Ensures system operation and performs installation, maintenance and repair of computer hardware, network connectivity, applications, peripherals and other computer...

