SAN ANTONIO INDEPENDENT SCHOOL DISTRICT
The position is responsible for ensuring the proper day-to-day operation of technology applications and equipment. Responsibilities will include providing desk-side telephone support and IT assistance in resolving technology support issues, performing installations, repairs and upgrades, system backups, and other maintenance related tasks. The Field Service Technician will be proficient in commonly used business applications, and assist by providing software, hardware, and network support to administrative, campus and satellite campus staff. Essential Functions / Key Responsibilities 1. Overlook the performance of all hardware and software inventories for the Information Technology Services Delivery Department. 2. Diagnose, troubleshoot, and solve moderately complex hardware and software problems on Windows, MacOS, iOS-based systems, and LAN/WAN networks. 3. Provide technical support of hardware, to include troubleshooting of moderately complex hardware problems, and...