922 support specialist jobs found

Edtech.com's Summary MagicSchool is hiring a Customer Support Specialist (Contractor) to provide frontline support to teachers and district administrators during the back-to-school surge. The role involves resolving technical issues, delivering clear AI and product guidance, and managing high volumes of support interactions through chat and email to ensure educators remain focused on their work. Highlights Manage a high volume of inbound support interactions from teachers and district administrators via chat and email. Troubleshoot technical issues including login failures, browser compatibility, SSO/LTI configurations, and rostering errors. Deliver clear, educator-friendly product and AI usage guidance and proactively follow up on support cases. Document all interactions and resolutions accurately in Intercom ticketing system to support quality audits. Identify recurring issue patterns and report them to team leads. Required experience as a K-12 classroom teacher with...

Edtech.com's Summary Ascend Learning is hiring a Customer Support Specialist - Spanish Bilingual. This role involves managing certification compliance by producing accurate reports, creating compliant certificates, and adhering to state regulations while supporting communication with regulators, customers, and internal teams. Highlights Manage daily electronic roster submissions ensuring compliance with state reporting deadlines. Review, approve, and correct certificate requests, including handling rejections and special state requirements. Communicate and research inquiries from regulators, compliance teams, customers, and sales. Assist in implementing regulatory changes and managing state filing fees and expense reports. Required proficiency in MS Office (Outlook, Excel, Word), Adobe Acrobat, and proprietary company applications (George, CS Tool, DTW, Compliance Tool). Bilingual in Spanish and English is mandatory. Minimum educational requirement: high school diploma...

Job Description Title Code: Support Specialist: Paralegal JOB SUMMARY Assists in providing legal services and advice to the Superintendent, Board of Education of Anne Arundel County, administrators and staff on variety of issues including student related issues, parental rights, labor and employment, 504, special education and constitutional issues. Performs a variety of complex paralegal and administrative duties that require comprehensive knowledge of education law, federal and state law, policies and regulations of the Board of Education of Anne Arundel County and AACPS and the various departments within the school system. Additional Work Days/Hours Based on the assignment, the following additional work days and/or hours may be required as needed: Ability to work flexible schedules Emergencies Extended hours On call Outside of normal business hours Peak season Summer hours Weekends ESSENTIAL DUTIES/RESPONSIBILITIES Prepares draft opinions...

Job Description POSITION: School Technology Support Specialist REPORTS TO: IT Director JOB GOAL To deliver timely, efficient, and professional technical support across designated district schools. This role ensures the continuous operation of the school technology ecosystem-encompassing student Chromebooks, end-user devices, network and internet connectivity, interactive displays, copiers, classroom phones, Google Workspace, and educational software-to foster a seamless digital learning environment. PERFORMANCE RESPONSIBILITIES Technical Support & Operations Provide comprehensive phone, remote, and daily onsite technical support to faculty, staff, and students across multiple district locations. Manage, monitor, and prioritize the helpdesk ticketing workflow to ensure timely acknowledgement, communication, and resolution of technical issues while maintaining accurate documentation. Perform routine and advanced...

Edtech.com's Summary Edmentum is hiring a Customer Support Specialist. This role involves managing inbound and outbound customer interactions, resolving customer issues, following company policies, and collaborating with other departments to ensure customer satisfaction and issue resolution. Highlights Manage inbound and outbound customer interactions professionally and timely. Resolve customer issues using knowledge base, training, and system research. Document and process customer issues accurately in internal systems. Escalate technical or management-related issues as appropriate. Meet or exceed performance metrics and participate in ongoing training and certification. Required 2+ years customer service or technical support experience in a contact center. Proficient in Microsoft Office (Outlook and Word); Salesforce experience is a plus. Minimum education: High School Diploma or GED; Associate degree preferred. Salary range: $35,000-$39,000 USD annually. Provide...

Job Description POSITION: School Technology Support Specialist REPORTS TO: IT Director JOB GOAL To deliver timely, efficient, and professional technical support across designated district schools. This role ensures the continuous operation of the school technology ecosystem-encompassing student Chromebooks, end-user devices, network and internet connectivity, interactive displays, copiers, classroom phones, Google Workspace, and educational software-to foster a seamless digital learning environment. PERFORMANCE RESPONSIBILITIES Technical Support & Operations Provide comprehensive phone, remote, and daily onsite technical support to faculty, staff, and students across multiple district locations. Manage, monitor, and prioritize the helpdesk ticketing workflow to ensure timely acknowledgement, communication, and resolution of technical issues while maintaining accurate documentation. Perform routine and advanced...

Job Description Title Code: Support Specialist: Bilingual JOB SUMMARY The Community School Bilingual Support Specialist is a vital member of the Community School program. Works directly with the school's Community School Program Manager and the Director of Community and School Based Programing to create a Community School strategy that includes wraparound services aligned to Physical Health, Social, Emotional & Behavioral Health, Academic Enrichment, and 2+ Generational Supports that are inclusive and accessible to all students and families, including those whose primary language is not English. Works flexible hours, including summers, evenings, and weekends to support students and families who are participating in Community School programming. Additional Work Days/Hours Based on the assignment, the following additional work days and/or hours may be required as needed: Ability to work flexible schedules Evenings/Nights Outside of normal business hours...

Job Description Student Support Specialist job description Student Support Specialist Vacancy Availablity: August 10, 2026 For more information concerning this position, please contact: Rebecca Heitz at [email protected] or 910-756-5320. Job Qualification NC Professional Educator's License in School Counseling, Social Worker or General/Special Education. Salary Grade Based on licensure Terms of Employment 10 months Brunswick County Schools Annual Supplement TEACHERS & CERTIFIED PERSONNEL Years A License G License 0-3 $6,200 $6,400 4 $6,300 $6,500 5 $6,400 $6,600 6-8 $6,500 $6,700 9-14 $7,100 $7,300 15-21 $7,200 $7,400 22-26 $7,300 $7,500 27+ $7,400 $7,600

Job Description Job Summary: The Technology/Digital Learning team manages the network and computers/peripherals within the Medford Public Schools. Working with the Director of Technology and the Network Administrator, the Technology Support Specialist supports academic and administrative technology. The technician provides computer support and customer service to teaching and administrative staff, and students. The MPS Technology Support Specialist provides support for hardware and software in wired and wireless environments. Job Responsibilities: Support technology use in an educational setting. Prioritize and respond to help desk requests and ongoing projects as coordinated with the Technology Department, as well as conducting maintenance and inventory records. Assist school staff with technical support of desktop and laptop computers, chromebooks, applications and related technology. Support includes: Install, upgrade, support and troubleshoot Windows OS,...

Job Description POSITION: School Technology Support Specialist REPORTS TO: IT Director JOB GOAL To deliver timely, efficient, and professional technical support across designated district schools. This role ensures the continuous operation of the school technology ecosystem-encompassing student Chromebooks, end-user devices, network and internet connectivity, interactive displays, copiers, classroom phones, Google Workspace, and educational software-to foster a seamless digital learning environment. PERFORMANCE RESPONSIBILITIES Technical Support & Operations Provide comprehensive phone, remote, and daily onsite technical support to faculty, staff, and students across multiple district locations. Manage, monitor, and prioritize the helpdesk ticketing workflow to ensure timely acknowledgement, communication, and resolution of technical issues while maintaining accurate documentation. Perform routine and advanced...

Job Description Video: Join our Lexington Two Team Lexington School District Two Position Description Position Title: Executive Support Specialist Bookkeeper - 240 Department: School Reports To: Principal Approved By : Dr. Angela Cooper, CHRO Date: May 13, 2026 Office Support require one of the following: Workkeys Assessment with a passing score of at least Level 2 Bachelor's Degree (official transcripts required) Please call 803-739-4048 to schedule an appointment to complete the assessment. Scores must be uploaded under "Additional Materials" in the application packet. SUMMARY/FUNCTION: Employee receives general supervision within a broad framework of policies and procedures. Employee in the role possesses an understanding of the accounting and budget processes, internal controls, bookkeeping procedures, automated accounting systems, fund accounting encumbrances, accounting system requirements and knowledge of...

Job Description POSITION TITLE: Special Education Program Support Specialist JOB CODE: 475C DIVISION: Academic-Support and Specialized Services SALARY SCHEDULE: Special Student Services DEPARTMENT: Special Education WORKDAYS: 198 (SSA Calendar) REPORTS TO: Special Education Supervisor PAY GRADE: CSS (4, 5, 6, or 7) FLSA: Exempt PAY FREQUENCY: Monthly PRIMARY FUNCTION: Works with teachers and administrators to develop and provide instructional, behavioral and program support for eligible students REQUIREMENTS: 1. Educational Level: Bachelor Degree required; If you are seeking alternative certification, you must have passed or exempted the GACE Basic Skills Test and the GACE Special Education General Curriculum Content Test. 2. Certification/License Required: Valid Georgia Teaching Certificate in Special Education General Curriculum Consultative or equivalent license. 3. Experience: 3 years successful teaching students with...

Job Description Permanent Position Beginning August 2026 The Upper Darby School District is seeking applicants for Student Support Specialist Positions at Clifton Heights Middle School. Qualifications: PA Instructional Certificate - Must have a School Social Worker PK-12, Elementary & Secondary School Counselor PK-12, or School Psychologist PK-12 certification Out-of-state educators and anyone seeking an emergency certificate should review the guidelines set by the PA Department of Education. Pennsylvania Certification information is available at: https://www.education.pa.gov/Educators/Certification/Pages/default.aspx BA and Master's degree required in appropriate major study Knowledge of content in the certification area Classroom/group management skills Ability to use instructional materials and equipment Knowledge of child growth and development...

Job Description Bernard Zell Anshe Emet Day School, located on the North Side of Chicago, is looking for A Systems Support Specialist's to support the school by providing first-level technology support and troubleshooting various systems, printers, and peripherals. The Systems Support Specialist will report to the Director of Technology. Essential Duties Provide Tier 1 and Tier 2 technical support for internal employees across various operating systems (macOS, Chrome, iOS) and applications (e.g., Google Workspace, EDU apps, etc.). Deploy, diagnose, troubleshoot, and resolve hardware (laptops, desktops, printers, mobile devices) and software issues in a timely manner. Manage the IT Help Desk system, including logging, tracking, and prioritizing support tickets to meet defined service-level agreements (SLAs). Escalate and assign tickets to other members of the IT department in the Helpdesk system. Perform user account management, including onboarding (setup...

Job Description OPEN UNTIL FILLED - Various Positions Estimated Start Date: August 2026 Location : Office of Student Support Programs and Services 196 Days per year 7.5 Hours per day JOB SUMMARY This Student Support Specialist position will be responsible for the compliance and implementation of Exceptional Student Education (ESE), English for Speakers of Other Languages (ESOL) and Section 504 procedures, provision of technical assistance, support and training staff, and FTE compliance, as the designee of the Director of Student Support Programs and Services. EDUCATION, TRAINING & EXPERIENCE Bachelor's degree from an accredited institution in the field of Exceptional Student Education, or related field Minimum of three years' experience in the area of assignment CERTIFICATES, LICENSES & REGISTRATIONS Valid Florida Educator's Certificate Click here for Job Description. Notification of Nondiscrimination: The District School Board of Pasco...

Edtech.com's Summary inquirED is hiring an Instructional Support & Differentiation Specialist (Contractor) to design instructional supports that help teachers differentiate instruction and assist multilingual learners within an integrated K-5 ELA and social studies curriculum. The role involves creating classroom-ready materials aligned with English Language Development frameworks such as WIDA and CA ELD to ensure effective support for students at varying English proficiency levels. Highlights Design instructional supports focused on multilingual learner access and language development, including ELD supports and scaffolds. Align instructional materials to English Language Development frameworks like WIDA and CA ELD with explicit connections. Create small-group and intervention activities integrated with core lessons and standards. Use student data scenarios to develop targeted and responsive instructional resources. Collaborate with the curriculum team and use...

Job Description ASHEVILLE CITY SCHOOLS JOB DESCRIPTION JOB TITLE: Behavior Support Assistant LOCATION: Asheville Middle School CONTACT : [email protected] GENERAL STATEMENT OF JOB: The Behavior Support Assistant, under the guidance and leadership of the Behavior Support Liaison, assists in implementing each child's Individual Education Program (IEP) goals and objectives, more specifically, students' behavior goals, and Behavior Intervention Plans (BIP). Assist in planning, preparing, and administering the practice of evidence-based interventions and social skill activities/lessons in a proactive manner. Providing behavior support to students using de-escalation strategies (CPI) as needed to help stabilize students experiencing escalated/disruptive behaviors. Conduct small group/individual social/emotional lessons with students on the behavior support caseload as assigned by the Behavior Support Specialist. SPECIFIC DUTIES AND RESPONSIBILITIES: Provide...

Job Description Position: K-8 Library Assistant Schedule: 26.5 hours weekly Overview: While Medford Public Schools library paraprofessionals are not instructional staff they are encouraged to inspire a love of reading in students and staff while managing the collections, reading stories (K-5), conducting reader's advisories (6-8), checking out books and assisting teachers during their scheduled library times as well as providing level 1 technology services in their respective buildings. Duties: Oversee circulation of all library materials and equipment using the automated system Create or follow existing class schedules for student library visits Supervise library volunteer program Monitor students in the library Manage overdue notices and subsequent payments Maintain a neat and organized library environment Assist technology department with equipment management during mandatory statewide testing and provide level 1on-site troubleshooting for...

Job Description Asheville City Schools Job Description Job Title: SEL Related Arts Teacher - Valid NC Licensure Required Job Status: Full-Time/10-Month Location: Claxton Elementary School Contact: [email protected] Position Overview The Student Wellbeing Specialist operates as a core "Related Arts" teacher (similar to Art, Music, or PE). In this role, you will see all elementary classes on a rotating schedule to deliver universal, Tier 1 Social-Emotional Learning (SEL) instruction. Using arts and literacy as a medium, this specialist builds student resilience, emotional literacy, self-regulation strategies, and peer connection. This position integrates the CASEL framework with restorative practices and Teaching for Justice Social Justice Standards to align with Claxton's core values. Specific Duties and Responsibilities Primary Responsibility: Tier 1 Specialist Instruction Deliver Weekly Related Arts Instruction: Teach a regular schedule of weekly,...