Senior Facilitator: Family & Community Outreach Bilingual

Job Description

Title Code:

Senior Facilitator: Bilingual Family & Community Outreach

JOB SUMMARY
Provides leadership for the department and assists the Senior Manager in providing overall leadership to the team of Bilingual Facilitators. Ensures year-round continuity of support for language minority families by maintaining strong connections between home, school, and community, especially during summer months. Supports the implementation of the county's program for English Language Learners (ELL) families with the goal of developing and maintaining connections between the home, school, and community. Assists with implementation of the county's programs for language minority families with the goal of developing and maintaining connections between home, school, and community. Must possess native or near-native fluency in English and a second language. Will have a caseload of families in addition to their role supporting the team and the manager. The Senior Bilingual Facilitator will be trained in operating the Outreach van for outreach activities.

Additional Work Days/Hours
Based on the assignment, the following additional work days and/or hours may be required as needed:

• Ability to work flexible schedules
  
• Emergencies
  
• Evenings/Nights
  
• Outside of normal business hours
  
• Summer hours
  
• Weekends

ESSENTIAL DUTIES/RESPONSIBILITIES

• Assists schools with creating a welcoming environment for language minority families and communicating with them in a meaningful way about academic programs, services, and their children's progress.
  
• Maintains connections with community stakeholders and provides information to language minority families about the availability and use of these community resources.
  
• Facilitates communication between school staff and families; supports school registrations, periodic home-visits regarding attendance, emergency family needs and crisis situations, informs school and/or community agencies of the needs and concerns of language minority families, interpreters for school event and conferences, and translates school based documents.
  
• Stays current with the latest information and research on the involvement of language minority families in the education of their children; attends and actively participates in staff development activities in Central Office and assigned schools when required
  
• Collaborates with International Family Engagement & Outreach to provide support of their programs and initiatives in order to ensure equal access for language minority families. Designs, implements, and evaluates systems and events that promote academic success for English Learner (ELL) students, including support for families of students in AACPS summer programs and preparing families for the new school year.
  
• Assists with providing professional development to AACPS staff regarding language support and services, as well as best practices for working with international families.
  
• Provides direct support to the Senior Manager of International Family Engagement & Outreach by assisting with hiring, onboarding, staffing, and advancing departmental functions and initiatives. Participates in the interviewing and selecting of prospective bilingual facilitators and interns.
  
• Supports the development of bilingual facilitators; mentor and coach novice bilingual facilitators and supports goal setting with experienced bilingual facilitators and collaborates to help them reach goals.
  
• Observes programs for family engagement, collects data, and provides coaching to expand family engagement and support for families.
  
• Supports translation and interpretation of county wide AACPS communications.
  
• Supports school readiness by assisting with summer enrollments, guiding families through school registration and orientation processes, and helping them access key resources such as the Parent Portal and FARMS applications.
  
• Performs other related duties as assigned within the same classification or lower.

MINIMUM QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Bachelor's Degree in related field of education from a regionally accredited college or university required;
  
• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.

Experience

• Three (3) years relevant highly successful experience in family and community outreach as a bilingual facilitator required; and
  
• Two (2) years related successful experience leading professional development for the bilingual facilitator team. required; and
  
• Successful completion of Bilingual Facilitator career ladder required; and
  
• Experience with regular engagements of ELL families through workshops and activities. required; and
  
• Experience with developing effective communication mechanism for two-way communication with families. required.

Knowledge, Skills, Abilities and Other Characteristics

• Demonstrated leadership experience and commitment to ongoing professional development.
  
• Ability to remain current with the latest information and research on the involvement of language minority families in the education of their children.
  
• Demonstrated ability to deal effectively with students, teachers, administrators, fellow employees and parents.
  
• Demonstrated proficiency with Simultaneous Interpreting skills to support the needs of AACPS for simultaneous interpretaion at system wide events.
  
• Demonstrated ability to effectively work and communicate with diverse populations.
  
• Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite-Word, Excel, and Outlook preferred.).

Language Requirements

• Bilingual/Biliterate In English and a second language (all skills) native or near native preferred.

Licenses and Certifications
Employee must retain active licenses, certifications, and enrollment as a condition of employment.

• Successful completion of The Community Interpreter Online (TCIO) issued by Cross-Cultural Communications (CCC) required.
  
• Hold or be eligible for Driver's License (DL) Class C Non-Commercial issued by Maryland or State of Legal Residence (MVA/DMV) required; and
  
• Daily access to reliable transportation.

Driving Requirements

• Driving is required to conduct bona fide Board business that is within the scope of employment in this position.
  
• Board Vehicle
  
• Personal Vehicle

LEADERSHIP ROLE
Lead Worker Duties/Responsibilities

• Trains employees.
  
• Provides feedback to assist the supervisor's assessment of the employee's performance.
  
• Plans the work.
  
• Instructs employees in specific techniques and technical methods to use.
  
• Performs same type of work as employees the Lead Worker is assigned to lead.

PHYSICAL DEMANDS/WORKING CONDITIONS
The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Standing: under 1/3 of the time
  
• Walking: under 1/3 of the time
  
• Sitting: between 1/3 and 2/3 of the time
  
• Keyboarding: between 1/3 and 2/3 of the time
  
• Talking: between 1/3 and 2/3 of the time
  
• Hearing: between 1/3 and 2/3 of the time
  
• Driving: under 1/3 of the time
  
• As required by the duties and responsibilities of the position.

Vision
The vision demands with correction described here are representative of those that must be met to successfully perform the essential functions of this job.

• No special vision requirements

Work Environment
Location

• Office, school or similar indoor environment: over 2/3 of the time
  
• In the community (homes, businesses, etc.): under 1/3 of the time

Noise Level

• Moderate: between 1/3 and 2/3 of the time

Weight & Force
Lifting and carrying requirements

• Up to 10 pounds: under 1/3 of the time

Travel Requirements

• 10% day travel within the county for periodic home-visits.

JOB INFORMATION

Approved Date:
9/1/2026

Established Date:
8/1/2021

Title Code:
C05161

Title:
FACILITATOR SENIOR: FAMILY & COMMUNITY OUTREACH BILINGUAL

Alternate Title:
Senior Facilitator: Family & Community Outreach Bilingual

Reports to Generic:
Senior Manager

Reports to Specific:
MANAGER SENIOR: INTERNATIONAL FAMILY ENGAGEMENT & OUTREACH

ORGANIZATION

Division:
Communications

Business Unit:
Communications & Community Engagement

Department:

Negotiated Agreement:
N/A

HR JOB INFORMATION

Unit:
V

Days Worked:
260

FLSA Exemption Status:
Exempt

Grade:

PG05

Click HERE to view Terms of Employment, Benefits and Salary Scale. Scroll down to locate (Unit 5 - Professional Staff)

Essential Job:

Months Worked:
12

Hours Worked:
8

Job Family:
Educational Support Services

Sub-Function:
Family Partnerships/Community Engagement

VR# 27059

Welcome to ATX Learning

Anne Arundel County Public Schools (AACPS) provides a challenging and rewarding educational experience for every child. We offer a comprehensive system-wide multicultural curriculum from kindergarten through 12th grade. At every level, the focus is on success for every student. Quality instruction, combined with teacher commitment, provides excellence in our instructional programs. Explore career opportunities with a progressive school system dedicated to providing the very best services to our students, our educators, and our community.

Located on the magnificent Chesapeake Bay, Anne Arundel County is conveniently located near the cities of Baltimore and Washington, D.C., and is home to the state capitol, Annapolis, which has a rich historical past. Notable landmarks include the United State Naval Academy, Fort George G. Meade, the National Security Agency, and Baltimore Washington International Airport. The county encompasses urban, suburban, and rural areas, with 432 miles of tidal shoreline. Fine dining, state parks, major cultural attractions, the best in entertainment and professional sports are within easy access to our central location.